Re: Norton Personal Firewall 2004 problem
From: JD (Bathelwork_at_hotmail.com)
Date: 10 Feb 2004 11:44:17 -0800
Big Mac <email@example.com> wrote in message news:<firstname.lastname@example.org>...
> I use Windows XP home version on an Athalon 3200 computer.
> I bought Norton SystemWorks 2004. All applications of it seem to work
> just fine
> Glued to the side of other box was a bonus - another box with Norton
> Personal Firewall.
> With the Norton Personal Firewall engaged, I cannot get any web pages
> to display. "Page not Found" is what I get. I was able to get email
> and usenet.
Are you running web filter software like surfmonkey. I believe
Earthlinks total access uses this software. It will conflict with
Norton 2004's firewall. If you remove the Parental controls and/or
the Accelorator feature of The total Access software from earthlink
this go away.
I notified Norton and Earthlink of this. Norton sent me a form letter
back, but Earthlink agreed that the Surfmokey software was messing up
the Norton Firewall and said they were working on a fix.
I believe Surfmonkey is a proxey. It messes up Nortons Proxey service
that blocks your web adds and popus.
> I've tried turning off Windows XP built-in firewall, in case of a
> conflict. I've tried a few different toggles in the Norton Firewall.
> I've rebooted several times and tried engaging unengaging several
> times. No good. No web access.
> Right now I am running the old set-up - Windows XP's firewall on.
> The Norton Firewall is off, though some features of it still work.
> Symantec has no free voice support. It is very expensive to call them
> voice. No email support. A good website with support. Right now I
> am trying to see if this "ccApp.exe, explained at the symantec website
> as follows. But I don't know what "NIS" is. If it stands for "Norton
> Internet Security", I cannot find that in my Norton Personal Firewall.
> And I must add that this is a clean install from a CD, and not an
> upgrade over any other firewall.
> Any input is appreciated.