Re: Norton Personal Firewall 2004 problem
From: Joseph V. Morris (jvmorris_at_erols.com)
Date: 02/10/04
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Date: Tue, 10 Feb 2004 10:16:24 -0500
Inline, below , . . .
"Big Mac" <no-email-in-usenet@zzz.org> wrote in message
news:a8ag201bc2nluvd9il98fa2354a9gg602f@4ax.com...
. . . .
> With the Norton Personal Firewall engaged, I cannot get any web pages
> to display. "Page not Found" is what I get. I was able to get email
> and usenet.
At a glance I would guess that the DNS rules in NPF were either not present
or working incorrectly (there's been a spate of that lately).
. . . .
> Symantec has no free voice support. It is very expensive to call them
> voice. No email support. A good website with support. Right now I
> am trying to see if this "ccApp.exe, explained at the symantec website
> as follows. But I don't know what "NIS" is. If it stands for "Norton
> Internet Security", I cannot find that in my Norton Personal Firewall.
The short answer is that NPF is the firewall component of NIS. If you want
the detailed comparison of features, you can find them at
http://service1.symantec.com/SUPPORT/nip.nsf/pfdocs/2002012813563536 . (For
some stupid reason, that page tries to automatically print out, so just
cancel the print dialog when it opens up.)
Of course, you've actually got a LOT of the features ostensibly missing in
NPF because they are provided by NAV (also a component of NIS).
ccApp.exe is a shared component used by most (if not all) of the Norton
products. Very similar to the Microsoft 'shared' or 'common' components
that one finds with MS Office.
. . . .
> ------------------ from symantec help page -----
> To verify that a rule for ccApp.exe exists
> Open NIS.
It should have said something like "Open the Norton Integrator Console".
Basically the same interface is used by NU, NSW, NPF, NAV, and NIS. (It's
sort of a command console, only the components displayed vary depending on
exactly which Norton utilities you have installed.)
> Double-click Personal Firewall.
> Verify that a rule for "Symantec User Session" or "ccApp.exe" exists
> in the list.
>
> To create a rule for ccApp.exe
> Open NIS.
> Double-click Personal Firewall.
> Click Add.
> Browse to and select C:\Program Files\Common Files\Symantec
> Shared\ccApp.exe.
> Click OK.
> In the "What do you want to do?" dialog box, select Permit and click
> OK.
> The "Application Catagory" dialog box appears. Select General and
> click OK.
If that's exactly what it says, it's pretty horrible guidance. Effectively,
that guarantees that ccApp.exe has PERMIT ALL TCP and UDP (inbound and
outbound) on all ports for all local and remote IP addresses.
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