Re: BlackICE Uninstall/Install problems!!!
From: Duane Arnold (notme_at_notme.com)
Date: 10/31/03
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Date: Fri, 31 Oct 2003 11:05:13 GMT
"CBP" <nospam@nospam.com> wrote in
news:9fqob.209$747.88322@newsfep1-win.server.ntli.net:
> hi
>
> There are no BI Services running. I have checked using task manager.
>
> I have deleted the entire ISS directory and every reg entry I could
> find.
>
> Im using XP Home
>
> This happened before - a year or so ago and the only solution was to
> spend 2 days reinstalling the entire OS - which Im not prepared to do
> again. "Duane Arnold" <notme@notme.com> wrote in message
> news:Xns9424BB084C56Edarnold92insightbbco@216.148.227.77...
>> "CBP" <nospam@nospam.com> wrote in
>> news:2Ugob.594$NR5.542@newsfep3-gui.server.ntli.net:
>>
>> > I tried to uninstall BlackICE, but the procedure failed as it
>> > insisted a file which was required was missing. I then tried to
>> > install BlackICE over the top of the existing version (thinking if
>> > I did this, it would then let me uninstall it) but it would not let
>> > me. I then deleted it manually from the programme directory and
>> > removed all the registry entries I could find, such as those in
>> > startup etc. I even ran two registry cleaners to remove any trace -
>> > however, when I try to install BlackICE now, It greets me with a
>> > message telling me that the BlackICe Daemon is already installed
>> > etc etc and aborts the install.
>> >
>> > There is no trace of BlackICE that I can see and no registry
>> > entries.
>> >
>> > How the hell do I get it to install again?
>> >
>> > help!
>> >
>> >
>> >
>>
>> What O/S is this that you're trying to do this on? And is BlackICE
>> Daemon the Blackd.exe still running? You can use the Task Manager and
>> look for it and terminate it. You may also need to terminate
>> RapApp.exe too which is part of BI. Terminate them if they are still
>> running and then try to install.
>>
>> Duane :)
>
>
>
It's not a service when you're viewing things in the Task Manager, in most
cases. They're exe(s) that are running. So, the exe(s) are not running
according to the Task Manger. You'll notice when you upgrade BI, it says
that it's shutting down the BI services for the install to proceed on a NT
based O/S. So, it must be that the services are still running.
1) Goto Control Panel and *switch to Classic View*.
2) Goto Administrative Tools and select the Services Shortcut.
Looking at the services running, you should see BlackIce and RapApp
services running. Right-click them and *Stop* them taking them out of
service.
Then you can try the install. There is an uninstall utility that is
indicated by the Knowledge Base. The utillity will not do you any good
right now, but think about using it in the future.
You should not have to reinstall the O/S for any third party application
that has been installed on a machine.
Let me know how it goes.
HTH
Duane :)
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- In reply to: CBP: "Re: BlackICE Uninstall/Install problems!!!"
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