Re: ZoneAlarm Pro Subscription

From: DesertRat@mchsi.com
Date: 03/06/03 

From: DesertRat@mchsi.com
Date: Wed, 05 Mar 2003 17:24:42 -0800

On Tue, 04 Mar 2003 22:29:06 -0500, Joe Canuck <Joe_Canuck@Canada.ca> wrote:

>DesertRat@mchsi.com wrote:
>> On Tue, 04 Mar 2003 12:20:39 -0700, *** <rhughes33@cableone.net> wrote:
>>
>>
>>>I just received my annual update notice for ZoneAlarm Pro. What
>>>happens if I don't re-subscribe? Does it stop working, or am I just
>>>not eligible for future updates and technical support?
>>>
>>>***
>>>Remove 33 from address
>>
>>
>> No more updates and tech support - a real blessing in disguise. As a
>> former Zone Alarm Pro user I would strongly suggest you dump ZAP.
>> I am using Kerio and loving it.
>>
>> http://www.kerio.com/us/kpf_home.html
>>
>> DR
>
>If I could get Kerio to co-exist with ZoneAlarm while I get comfortable
>with the former that would be great.
>
>However when I installed Kerio I could not get access to the
>administrative functions... error 10016. Uninstalled ZoneAlarm fixed this.
>
>I've since dropped ZoneAlarm 3.7.098 and now run 3.1.395... do you know
>if this issue still exists with this older version?

v3.1.395 was actually the last version I ran without any problems. The trouble
began when I upgraded to the next version and had to try and get Zone Labs
tech support to actually give me the support I paid for. After fooling with them
and trying to get a fix and got nothing but brain dead suggestions about things
to try, I asked for a refund for the "support" I had recently renewed and they
refused saying that I was over the 30 day trial period. I will never have anything
to do with Zone Labs again...

DR

>I also found Kerio a bit of a bear to configure... but imagine I'd get
>over the learning curve fairly quickly.

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