Re: ZoneAlarm question (Windows XP)

From: GR (GR@belsouth.net)
Date: 02/01/03 

From: "GR" <GR@belsouth.net>
Date: Sat, 1 Feb 2003 09:26:19 -0500

"SJ" <SJ@yahoo.com> wrote in message news:7WP_9.2840$DC6.10735@news-server.bigpond.net.au...
> I have been using Free Zone alarm and XP for about 9 months now without any
> issues. However, there are not multiple users on this computer.
>
> I think that it is a great firewall and very simple to configure. If you are
> going to try to share your internet connection at some time try the 'Pro'
> version. Who knows, maybe your problem will disappear. Not sure if you can
> download the pro version on trial.
>
> no doubt someone here can offer more helpful advice.
>
>
>
> "Fred" <fredarmando_saynotospam@bellsouth.net> wrote in message
> news:cyK_9.2984$N5.150@news.bellsouth.net...
> > Hi there,
> >
> > I installed the free version of ZoneAlarm 3.1.395 on a machine running
> > Windows XP Home Edition and three different users. Whenever I switch to
> > another user, do something and then go to log off, where before it would
> > return to the blue log on screen with all users to choose from, the
> computer
> > takes a long time and then simply shuts down. And the weirdest part is
> that
> > my computer doesn't even turn off. I have an eMachines and the button in
> > front remains lit. I have to unplug the box from the wall, plug it back in
> > and then turn it on. Very annoying and it made me lose some data.
> >
> > The most annoying thing is that since I bought this machine in May of last
> > year, Windows XP has been solid as a rock. That is, until yesterday when I
> > installed ZoneAlarm.
> >
> > Is anybody aware of this instability? I mean, everything else works fine,
> as
> > long as I stay with one user only. I haven't tried "Switching Users"
> instead
> > of simply logging off, leaving two users logged on at the same time, but
> > this smells like a bug to me.
> >
> > I'd appreciate anybody's input on this. Since it is the free version, do I
> > even get customer support? I was thinking about upgrading to ZoneAlarm
> Pro,
> > but if this problem persists, I will be forced to look for another
> product.
> >
> > Thanks in advance for your help. By the way, to contact me by e-mail,
> remove
> > the "_saynotospam" from the e-mail address.
> >
> >
> > Fred
> >
Are you running XP fax service? Try removing it then see if logging off improves.