Re: Zone Alarm Help!

From: Greg Brady (anonymous@nowhere.net)
Date: 01/24/03 

From: Greg Brady <anonymous@nowhere.net>
Date: Fri, 24 Jan 2003 04:08:18 GMT

On Thu, 23 Jan 2003 10:58:43 -0600, "Stupified"
<neosadist@hotmail.com> wrote:

>
>"Dave" <1dcadrega1@rochester.rr.com> wrote in message
>news:chVX9.39402$wd1.2867408@twister.nyroc.rr.com...
>> I have the ZA home version or at least I used to. The app stopped working
>> this morning so I uninstalled it in safe mode and tried to reinstall it.
>IT
>> will not reinstall, it starts and then goes away, no crash no error just
>> goes away. So I hop on the net to down load a new copy. When ever I load
>ANY
>> page that has to do with Zone Alarm the browser crashes. I've done the
>usual
>> dusting and cleaning with no effect. I'm running 98, IE 6, and the only
>> thing that I downloaded before the problem was Apples QuickTime which has
>> been un-installed. I'm unable to get to the Zone Alarm pages and forms so
>> your my last hope.
>>
>> TIA
>>
>> Dave
>>
>> Remove the "1"'s to email me
>>
>>
>
>
>It could be due to corrupted system files of win98. Run SFC.EXE (system
>file checker) with operating system disc in the drive and let it check your
>system files. It checks for corrupted ones and replaces them with the ones
>from the disc, sorta like a reinstall but not as harsh.
>
>And, by the way, remember that win98/98se aren't meant to be left on all the
>time. Don't leave your computer on. Win98se is about the next best thing
>to win2k pro, but it's still not even close to the stability of win2k.
>

The previous poster may be on to something, but before you attempt to
repair all of win98 (a somewhat drastic measure, and you're not even
sure if thats the problem), you might want to try upgrading your
version of Internet Explorer. Don't just stop at version 6, there is
at least a service pack 1 release, and subsequent fixes afterwards.

Upgrading MS Internet Explorer may fix your problem. If you start
repairing Win98 with the system CD, you may create more
problems.....quite a problem itself if its not the problem to begin
with. Of course, if the browser ONLY fails on the zonelabs site, then
I'd be very suspicious that a virus may have infected your computer.

In other words, the previous poster could be right, but use the water
pistol first before trying the bazooka :-)

Greg Brady