Re: Firewall Suggestions
From: Patty (patty15@softhome.net)
Date: 01/24/03
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From: "Patty" <patty15@softhome.net> Date: Thu, 23 Jan 2003 22:26:33 -0500
"David" <davidwnh@adelphia.net> wrote in message
news:zvLX9.475$ni5.200594@news1.news.adelphia.net...
> Ok this is going along well,
> I'm trying to get to the root of your problem because you will more than
> likely run into the same thing with most of the personal firewalls. I wish
> you had come here before dumping ZA because we could probably have gotten
it
> going.
> The log in delay goes back to the authentication issue. It's either
windows
> authentication methods or some scheme the developer put in for added
> protection.
I'm not sure what type of authentication is in the software, I do know to
even use ZoneAlarm with it we had to enter all the IP addresses assigned to
each computer in the network into the ZA trusted zone. While that made the
computers able to communicate with each other, it didn't speed anything up.
All I know, is when I spoke with the techies at the accounting software they
mentioned that it may have to do with their software using TCP/IP regardless
of what protocol you set up with your peer-to-peer network. So, I'm
guessing that's built into their software. Other windows programs didn't
have that issue, for instance I was able to access files on the "server"
computer using Word on my "workstation" computer. No problems with
accessing or speed in that case. Another interesting note, these software
folks have a "newer" version of their payroll module which did not have the
same results as did the other modules of their software. It accessed
quickly like the other windows programs did. So, IMO, it's definitely
something in their software causing the problem.
What you need to do when you run into these problems is look at
> the firewall logs and they will tell you what traffic is being blocked. It
> will mention the ports and whether the traffic is initiated from the other
> machine or is a response. I'm guessing you put firewalls on both machines
> and that makes things even harder to configure at times.
I had ZA installed on all 3 machines. I never thought to check the log
files, wonder if I still have them floating around somewhere, maybe not
since when I uninstalled ZA I pretty much removed everything, even registry
entries for it. I still, however, have the install files, I suppose I could
try an install and see what happens. It's just that's it's hard doing this
type of thing unless I go in after hours since the other folks need to use
the computers to do their jobs and they don't want them tied up while I try
to figure out what's going on. I had hoped that the software techie people
could come up with an answer, since it was their software that was having
the problem, but you know how those guys are, they want you to have nothing
but their software on your computer, and if you have anything else it's
that guy's fault that it doesn't work. <sigh> ZA's response to every
problem is to uninstall, remove completely and reinstall clean because the
file's corrupted (even if you've just installed it and haven't even used it
yet). I did have some issues with ZA on my home computer and I had to do
just that, uninstall completely and reinstall clean and that solved the
problems (I think, I haven't reactivated the email protection). When my
personal ZA license runs out, I may try out Sygate's Personal Firewall.
Overall Patty these
> personal firewalls are all about the same. Some of their features vary but
> adding more functions is not always necessary in your situation unless
it's
> a home business and you want the additional features for home use. They
will
> just add more problems overall. If you didn't have the installation
problems
> that others have had with ZA than it is hard to suggest something else.
You
> can go back with ZA or something else that someone may have suggested .
> Look for ease of use comments, not all the bells and whistles because you
> are also behind a router so some of it is unnecessary. And don't worry
about
> the virus/trojan thing too much, they all will stop them from "calling
home"
> if they are set up properly and that is what is important. If you worry
> about the security thing too much you end up putting all kinds of
> conflicting stuff on the machines and you have more problems.
Yes, it's simplicity (or as much of it as I can get) that I'd like to have.
The two other ladies who work in this office are fairly computer illiterate
(one more so than the other). I get phone calls at home sometimes when they
try to boot the computers and can't get it to work and it turns out they've
left a floppy disk in the drive or something that's causing their boot-up
error. So, simplicity is necessary. ;o)
If you run
> your AV software properly and
> don't open unsolicited email out of curiosity then it will get most of
them.
> Just do frequent backups. And if a virus or trojan gets by I guarantee the
> time it takes to clean up infection and maybe reinstall the OS is a lot
less
> than all the time people waste keeping "this and that" "perfect" solution
> they have found up to date.
> So get something back on your machines and if the problem surfaces again,
> look at the traffic that is being blocked in the logs, post the log info
in
> here, and someone will be able to get you up and running.
Thanks, David for all your suggestions and help. I truly appreciate it.
Patty
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