Re: NORTON Firewall doesn't detect TROJAN, !!WARNING TROJAN ATTACHED!!
From: REMOVE (@boxfrog.com)
Date: 12/20/02
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From: VPNSARETHEHACKERSSECRETS <"trackers (REMOVE)"@boxfrog.com> Date: Fri, 20 Dec 2002 13:23:03 +0300
FromTheRafters wrote:
> "dukane" <dukane@NOSPAM.comcast.net> wrote in message
> news:MPG.186be4cdedf9ef069896f6@news-central.giganews.com...
> > One thing I would do is send the file off to another virus scanner
> > manufacturer. Most all of them will scan a file for you at their lab and
> > let you know whether or not the file is infected. This will at least
> > give you confirmation so you can provide proof to Norton that they
> > dropped the ball on this one.
> >
> > You can just write that you believe the file is infected, Norton said
> > no, but you want to make sure that their scanner will pick it up. Most
> > will be happy to oblige in the hopes of making a customer out of you.
> >
> > The more I hear about Symanmtec's products and their support system, the
> > more sure I am that their "day in the sun" is over. They seem to have
> > just kicked back and are trusting on their (previous) reputation to keep
> > them competitive. From my experience with their products, they have been
> > in a downhill slide for the past several years, and their support is the
> > pits.
>
> Do you expect AV software to be any better at picking up *new*
> trojans than they are at picking up *new* viruses and worms?
> I agree that they should have at least actually taken a look at the
> file, and told the OP that his submission would be added to the
> definition set (and thanked him). It seems mighty suspicious to me.
Malicious hackers make up their own code and no anti-virus applicatiom can
protect you.
debbie
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