Re: NPF 6 and Win XP
From: Oogle (oogle@oogle.com)
Date: 12/05/02
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From: "Oogle" <oogle@oogle.com> Date: Thu, 05 Dec 2002 08:23:45 GMT
I wasn't having the problem. It was the guy I replied to, that was having
the problem.
"Phillip Pi" <phillip_pi@symantec.comANT> wrote in message
news:aslia5$e7g$1@news2.symantec.com...
> Hi Oogle.
>
> Were you able to get the blue screen error message? Thank you in advance.
>
>
> On 12/3/2002 12:34 AM PT, Oogle wrote:
>
> > If it's rebooting endlessly, that means that you have a BSOD (blue
screen of
> > death). It's just that you have WinXP set up to reboot instead of
giving
> > you the blue screen error message. To fix that, do this:
> >
> > Startup in Safe Mode
> > Go to System Properties ( shortcut key: Windows Key + PauseBreak Key )
> > Under Startup and Recovery, click Settings
> > Under System Failure, uncheck Automatically restart.
> > Reboot your machine into normal mode and wait for the blue screen to pop
up.
> >
> > When the blue screen pops up, write down as much info as you can. If
there
> > are filenames listed, make sure to post those here as well. It might
also
> > be helpful if you could post all the hardware in your system.
> >
> > The bottom line is this: BSODs are hard to fix quickly, and probably
won't
> > be fixed anytime soon unless you provide memory crash dumps to Symantec.
To
> > generate memory dumps, go to WinXPs Help (Start Menu->Help and Support)
and
> > type "dumping memory" in the search field.
> >
> > "Robert Dubenezic" <rad@sprintpcs.com> wrote in message
> > news:sBWG9.89038$Kk2.30143@news4.srv.hcvlny.cv.net...
> >
> >>Anyone have any problems loading NPF on an XP machine? When I install
it,
> >>it causes my computer to re-boot endlessly, and sometimes crashes if I
> >
> > don't
> >
> >>allow it to restart, unless I go into safe mode. Symantec's web site is
> >>useless!
> --
> Phillip Pi
> phillip_pi@symantec.comANT (remove ANT to reply by e-mail)
> Please do NOT e-mail me for technical support.
> Software Quality Assurance Analyst
> Norton Internet Security
> Symantec
>
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- In reply to: Phillip Pi: "Re: NPF 6 and Win XP"
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