Re: Norton Personal Firewall: was running, now cannot start it

From:
Date: 09/15/02


Date: Sat, 14 Sep 2002 18:31:57 -0400

I'm having this problem as well and it just started today. I cannot run it
or uninstall it. Have you had any luck in fixing this?

"Greg" <ghorton@lucent.com> wrote in message
news:97d3f155.0209130839.69f48c14@posting.google.com...
> I have had Norton Personal Firewall running on my WinXP PC for months,
> with no problems. All of the sudden, it does not start automatically
> when I start my PC, and I cannot even start it manually from the Start
> menu. I cannot uninstall it because I get a message that says I need
> to start it as an administrator first. I also saw reference to an
> RNID.EXE file (or something like that) that is on the CD, that I can
> also use to unistall it. I tried running that program, but it also
> will not start.
>
> At the same time, I can't open any other Norton SystemTools or
> AntiVirus programs. I thought this may be a virus issue (for some
> reason, LiveUpdate has not said I need new virus files in a few
> months), so I just bought Norton AntiVirus 2003, but I cannot install
> it because it wants to attach to the Personal Firewall program somehow
> and says I need to start it (which I cannot of course).
>
> Another thing...I have been tinkering with my PC lately to get a new
> program installed. One thing I did was to update my motherboard's
> drivers (via 4-in-1 pack). I know that I ran these programs at least
> through a few power-ups after I updated these drivers.
>
> Another thing I may do is install the WinXP Service Pack that I just
> got, but I'd love to get a virus scan running before I do anything.
>
> Any idea why all of this is happening all of the sudden??
>
> Thanks very much for any ideas!!!
>
> -Greg in MA



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