Re: [NIS 2002 PRO] To Symantec

From: Joseph V. Morris (jvmorris@erols.com)
Date: 09/03/02 

From: "Joseph V. Morris" <jvmorris@erols.com>
Date: Mon, 2 Sep 2002 23:45:09 -0400

Take the information from your initial post (in the earlier thread) and
re-post it at http://www.dslreports.com/forum/security,1

That's a UBB forum, but you can post anonymously, if you prefer.

Unfortunately, it's damn near impossible to handle your issue here in an
NNTP forum. (Not because of the forum, but rather because of restrictions
on presentation.)

You can't use Albert Janssen's Rules Viewer with NIS 2002 Pro because the
rules are encrypted and Albert's utility cannot read them in that format.
Unfortunately, NIS 2002 Pro provides no alternative functionality to
easily document your rules. So, you're going to have to provide screen
shots of the individual rules for Outlook, which you can do over at DSLR
Security.

There are two or three NIS 2002 Pro users over there, but I don't know if
any have exactly the software configuration you are describing.

If you'd be so kind as to also copy the event out with the details present
in Sven Schaefer's Log Viewer and also post that over there (as opposed to
the native NIS log viewer, that would also be helpful).

I _can_ tell you what the rules would like like for Outlook XP on Win 2000
Pro with NIS 2002 (4.0, not 4.5), but they _should_ be identical to what
you'll find on NIS 2002 Pro on Win XP. I can pass them to you in Albert's
format and you'd then have to visually compare them with what you find in
your ruleset. I'll have to move these over from another machine, however,
so it'll be tomorrow before I can swap them with you -- preferably over at
DSLR.

Incidentally, you _do_ have some sort of rules in your ruleset for
Outlook; that's why the error message you're seeing saying Implicit Block
Rule; there's just something wrong with those rules. It _could_ be that
outlook.exe was changed in Office XP SP1 and somehow, your system failed
to pop-up asking you to PERMIT the new version.

For what it's worth, something is supposedly happening on the entire Tech
support issue, I just don't know any worthwhile details. 

--
Regards,
    Joseph V. Morris
    jvmorris@erols.com
    ICQ #29438199

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