Re: Watchguard firewall problem with Outlook Express 6/Hotmail interfacing

From:
Date: 10/31/02 

Date: 30 Oct 2002 19:59:18 -0800

Nig <nig@nigs.niet> wrote in message news:<3DBEF43B.8EA0CEFD@nigs.niet>...
> > It seems now that any email sent via Express/Hotmail, is not saved in Sent
> > Items, regardless of the Options setting. The emails are delivered, but not
> > saved, and no feedback given to warn of this. If I use an alternative
> > Internet capable network, this works fine on the same PC. It was also
> > working pre-Watchguard firewall.
>
> I don't use Hotmail so don't know the mechanism that they use to save
> messages, but the http proxy on Watchguard boxen has quite a lot of
> options to block javascript, java, active-x, etc., as well as many other
> settings. It may be that the admin that installed the WG has left these
> settings at default and they are having an effect on Hotmail.
>
> It's only a thought. The http filter on the Watchguard doesn't have
> these options and I know that Hotmail works OK thru' this as colleagues
> do use it without any problems.

Thanks for your response. I have some good news. The network
administrators have solved the problem. It seems there is a "Remove
unknown headers" (or similar) option on the firewall that must be
disabled to prevent this from happening. This is according to the
network administrator, so I don't know for sure, but would suggest
that it may also be possible to extend the known headers list to
include those used by the Outlook Express/Hotmail interface.
Excellent.

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