ZA Autodial explained
From: Anonymous (nobody@remailer.privacy.at)Date: 10/25/02
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From: Anonymous <nobody@remailer.privacy.at> Date: Fri, 25 Oct 2002 21:04:05 +0200 (CEST)
I recently received the following in response to my question to ZA on the
autodial problem. Some fixes have been mentioned here but I have not seen
the entire listing. Hopefully, one of the suggestions will be useful to
those having the problem.
----------------
If you are experiencing an unprompted connection to the Internet,
there are several possible solutions :
- If you use IE, open internet explorer -->Internet Options -->
Advanced -->Security. UN-check 'Check for publishers certificate
revocation'. (NOTE - Making this change in IE can work, even if you
use another browser).
- If you have made any changes to the program or registration, the
program may be trying to register those changes.
- If you click on the splash screen while free ware ZA is loading,
it will try to take you to the ZAP purchase site.
- The automatic Check For Updates function can cause this. UN-check
the box to Check For Updates.
- If you have made any changes to the program or registration, the
program may be trying to register those changes.
- Updating some programs (especially connectivity or Chat programs)
will often reset their own defaults to always connect automatically.
- Some users report that UN-installing, then reinstalling Dialup
Networking resolves this issue.
- Also, a few users have reported that reinstalling RAS (Remote
Access Service) resolves the issue, under NT/2000.
(For help on how to reinstall DUN or RAS, see your Windows Help
Files)
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Note:
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Also, if you upgraded to version 3.1.395, and this activity suddenly
began :
Q: Why is ZoneAlarm Pro causing my computer to dial out?
A: ZoneAlarm Pro is performing a DNS lookup. Normally, ZoneAlarm
Pro waits until a user has established an Internet connection before
performing the DNS lookup. However, an issue with the most recent
ZoneAlarm Pro/Plus and ZoneAlarm releases is that they don't wait
for an Internet connection before performing the DNS lookup. On
some computers with auto-dialers set up, this look-up may cause the
auto-dialer to be invoked. We're aiming to correct this in the next
release of the products.
Q: Why is ZoneAlarm Pro performing a DNS lookup?
A: ZoneAlarm products perform automatic DNS lookups on any service
addresses that a user requests for that session (registration, check-
for-update), as well as for any Zone Labs Web destinations a user
may go to. In addition to this, when a user adds a new Web site to
a Zone, ZoneAlarm Pro does a DNS lookup for that site. But if the
DNS name cannot be resolved before the session is over, ZoneAlarm
Pro tries again the next session until the information can be
established.
Q: What is lockout.zonelabs.com?
A: Your dialer may indicate a destination address of
lockout.zonelabs.com. This is a landing page with instructions for
people who have experienced firewall hardening. Firewall hardening
is a failsafe security measure built in to our products. If a hacker
or malware attempts to directly assault ZoneAlarm, Plus, or Pro, the
software prevents Internet access for any applications not already
running. When this happens, the user's browser automatically
displays lockout.zonelabs.com. Firewall hardening is rarely
triggered, but when it is, it's important for you to know what has
happened.
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