Re: Zone Alarm Update Problems

From: David (davidwnh@adelphia.net)
Date: 10/10/02 

From: "David" <davidwnh@adelphia.net>
Date: Wed, 09 Oct 2002 23:51:55 GMT

Are you using the free version or Pro/Plus?Are you using a cracked(stolen)
registration number? From what I hear the latest version added something to
detect this. Who knows what the program does in this case.

If not make sure you clean up your system after you uninstall the old
version. Like other programs the uninstall does a horrible job of cleaning
itself up. Delete the ZoneAlarm registry hives and the
C:\windows(winnt)\system(system32)\ZoneLabs folder incase something in
either is corrupt and preventing a clean installation.

"Zilbandy" <zil@zilbandy.com> wrote in message
news:lj79qu4arhuq0m92tav6gulldg68u52dmt@4ax.com...
> "mhicaoidh" <mhic_aoidh@hotmail.NïX.com.SPäM> wrote:
>
> >| I cannot access the internet at all. When I tried to update to the
> >| latest version of ZA from the ZA Control Panel, it opens an IE5.5
> >| session (I am in Netscape 4.78) and quits responding. I tried
> >| downloading the 3.1.395 version (which yielded file zaSetup_1001.exe
> >| with size 3694 KB) and installing it. Several files were reported
> >| missing (.dlls, etc.) and would not install. Until I reinstalled
> >| Version 2.6.362 I could not get back on the interent.
> >
> > You don't say whether you uninstalled the old version before
attempting
> >to install the new or not. Also, did you keep your old data files, or
did
> >you do a clean install of the new version?
>
> If ZoneAlarm's installation program can't deal with upgrading to a
> newer version of itself, that bothers me. I can't seem to do anything
> with the newer version, and yes, I uninstalled the old version
> first... did the custom uninstall and told it to delete EVERYTHING.
> New install still puked... couldn't find dll's... So, I'm back to
> ZAPro 1.0.122 with no apparent problems. Been two weeks with no
> response from ZoneLabs. I, for one, am not recommending ZA any longer.
> Sorry, ZoneLabs. :/

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