Re: SonicWALL Customer Support for TELE3
From: wailakig (wailaki@batnet.com)Date: 05/11/02
- Next message: Xavier: "configuring aDMZ on PIX."
- Previous message: Les Alderson: "Re: Why is it taking Kerio so long to start?"
- In reply to: Kyzer: "SonicWALL Customer Support for TELE3"
- Next in thread: Lefty: "Re: SonicWALL Customer Support for TELE3"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
From: wailaki@batnet.com (wailakig) Date: 11 May 2002 11:54:51 -0700
Tele3 has 5 IPs and comes w/VPN for firewall itself. SOHO3 allows 10
or 50, and doesn't include VPN, unless you buy a bundle
(SOHO3-10V and SOHO3-50V )
which includes both the VPN upgrade, a single copy of VPN client
software, and a free year of 8X5 phone support on 888-777-1476.
24x7 support costs a bit more.
the TELE3's 5-IP license on LAN is enforced cumulatively, not
simultaneous, from reboot to reboot. The same counting is done for 10
and 50 in the SOHO3 line.
To exempt devices (printers, LAN-only resources) from both internet /
VPN access, and to exempt them from the IP count, do two things:
1) remove their default gateway settings
2) write a rule (inside the Access are of the firewall web GUI) like
this:
Deny Default
Source: LAN 10.5.5.6 - 10.5.5.8
Destionation: * *
Use your devices' IPs, instead of the ones in the example!
mwkyzer@cox.net (Kyzer) wrote in message news:<221fbe0a.0205110654.37b835fa@posting.google.com>...
> Posted an online customer service request with SonicWall after I
> discovered that their node licensing schema on the TELE3 simply
> "counts" devices seen on the segment (as opposed to using the ARP
> table) and when it gets to 5 it quits allowing access to any further
> devices. You must reboot the firewall to clear the list (something I
> thought about as a solution, but there is no way to schedule a reboot
> on the appliance, man I like Cisco routers). I consult on a small 6
> node network (2 W2K servers and 4 clients) for a Legal office, and one
> of the servers only needs access at midnight (when the 4 client nodes
> are either offline or undocked) to download virus updates. I asked for
> a solution that won't cost another $400 (the price to upgrade the node
> license to 10 devices) but they haven't responded in 5 days. I have
> since found that I should have gone with the SOHO3 product (about the
> same price but handles 10 connections), but that doesn't do anything
> for my clients budget. NO RESPONSE from SonicWALL after 5 (FIVE) days.
> It appears I won't be recommending this product line to other clients.
> Be carefull what you buy from them (or anybody I suppose). I probably
> will go with the 3COM office connect again. They just don't seem to
> care. ALAS customer support IS DEAD in the new technology era.
>
> FYI. SonicWall customer support sucks (so far).
- Next message: Xavier: "configuring aDMZ on PIX."
- Previous message: Les Alderson: "Re: Why is it taking Kerio so long to start?"
- In reply to: Kyzer: "SonicWALL Customer Support for TELE3"
- Next in thread: Lefty: "Re: SonicWALL Customer Support for TELE3"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
