Re: ZoneLabs will never learn until nobody uses their product anymore

From: Bob Fryer (efryer@onaustralia.com.au)
Date: 04/16/02 

From: "Bob Fryer" <efryer@onaustralia.com.au>
Date: Tue, 16 Apr 2002 13:01:27 GMT

> Some people suggested it might be due to a configuration error on my
> behalf with o/s settings or settings in ZoneAlarm

I checked the setup, I use firewall's in this configuration regularly, I
don't see a problem with the way I set it up. If there is a different way,
then it is not intuitive - same result, the software goes out the window (no
Pun intended).

To be fair, it may only be surfacing, due to particular configurations of
network, the way the machines are shut down and so on. But again needless to
say the other software I have now installed works flawlessly, which ever way
they shut the system down.

Regards

Bob

"Matteo" <xxx@xxx.xxx> wrote in message
news:3cbaefe0$0$22499@echo-01.iinet.net.au...
> Yeh well im using Sygate Pro 5 now
> I dont know why ZoneLabs doesnt look at its competitors
>
> Sygates setup is perfect, no problems at all
>
> Since it actually detects your network devices/dial-up connections and u
> choose whether to give them access or not
>
> ZoneAlarm detects the actual connection itself
> yet it also removes the connection when its no longer active
>
> That is a serious flaw, especially when it doesnt re-detect the
> connection once it is active again, with the exception for dial-up
> connections
>
> But for actual network/lan connections u have to restart the bloody
> thing for it to detect it again
>
> Some people suggested it might be due to a configuration error on my
> behalf with o/s settings or settings in ZoneAlarm
>
> But ive clean installed xp a few times, aswell as zonealarm and still
> same problems
>
> Very strange also that not many people seem to be having this particular
> problem
> But it is a problem within the software itself, i know that for sure
> Because networks should not be allowed to be removed from the network
> list by the program itself
> They should only be allowed to be removed manually by the user
>
> If the problem is ever fixed, Then i may go back to using ZoneAlarm
>
> but its quite pointless at the moment, as im not going to sit here and
> restart it everytime it decides to get rid of the lan from the list
>
> "Bob Fryer" <efryer@onaustralia.com.au> wrote in message
> news:3lyu8.11716$o66.32375@news-server.bigpond.net.au...
> > Matteo,
> >
> > Best way for company to go out of business is to stop listening to the
> > customer. I think its time to let Zone Alarm work out by themselves
> why
> > their registrations/sales are down.
> >
> > I originally saw this problem in an earlier message and dismissed it.
> I
> > client rang up a week ago, and said that their machines weren't
> talking to
> > each other - he had lost a days work.
> >
> > I went on site, found Zone Alarm, had dropped the network address at
> some
> > time.
> >
> > Needless to say, the client is now running Kerio (Tiny) Personal
> firewall.
> > Hasn't had any more problems....Also told me the second machine
> doesn't lock
> > up anymore when the first machine is using the Internet (not sure
> what that
> > was, but if replacing Zone Alarm solved it, I am all for it.).
> >
> > Regards
> > Bob
>

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