Norton Internet Security 2002 Problems

From: Howard Johnson (classy-hjohnson@daystardev.dyndns.org)
Date: 04/08/02 

From: Howard Johnson <classy-hjohnson@daystardev.dyndns.org>
Date: Mon, 08 Apr 2002 10:50:27 -0500

I have setup some rules that permit connections to certain machines on
certain ports. However, at times the firewall does not let those
packets pass and at other times it works fine.

When I called tech support about this, all they could say was their
software works fine and I do not have the NIS configured properly.
When asked what was improperly configured their response was that they
do not support custom configurations and that they would have to
charge me. When I insisted that there is a possibility that there is
a bug in their software, they said that their software was tested by
Microsoft and there were no bugs.

Has anyone else had this trouble? Anyone else had this type of
response from Symantec?

- Howard

=========================================================================
Howard Johnson
classy-hjohnson@daystardev.dyndns.org
*** Spam Filter in place ***
De-"classy"fy the e-mail address to reply
=========================================================================

Relevant Pages

  • Re: Norton Internet Security 2002 Problems
    ... at times the firewall does not let those ... >When asked what was improperly configured their response was that they ... >do not support custom configurations and that they would have to ... >a bug in their software, they said that their software was tested by ...
    (comp.security.firewalls)
  • Re: Pace Pvr1 ok now
    ... Just because _this_ bug would have been caught doesn't ... To _properly_ test such configurations, they'd have to repeat all their ... it with numerous replacement drives, ...
    (uk.tech.tv.sky)
  • Re: [RFC/PATCH] SLQB: Mark the allocator as broken PowerPC and S390
    ... configurations. ... Disable the allocator in Kconfig for those architectures ... a latent bug in the kernel that's triggered by SLQB. ...
    (Linux-Kernel)
  • Re: XP Fax After Send - Prints one out on my fax machine too
    ... Thanks for the quick response. ... machine is set up seperately and on it's own seperate ... Lee ... >You would need to specify those configurations as well as ...
    (microsoft.public.windowsxp.print_fax)
  • Parameter Sniffing - Need more info
    ... I recently learned about parameter sniffing and I understand how to deal with ... Is it a bug? ... Are there any other configurations that are more ... clients so I'm wondering if the db config or other changes may exacerbate the ...
    (microsoft.public.sqlserver.programming)