FYI: Zone Labs (ZAP) may be responding after all

From: nemo@erehwon.gov
Date: 03/27/02 

From: nemo@erehwon.gov
Date: Wed, 27 Mar 2002 21:34:32 GMT

Zone Labs Customer Support may be taking a bum rap for not responding,
when in fact they did respond. Look at the top of your inbox if you
sort mail by ascending date, or filter messages from Zone Labs into
its own mailbox.

The vendor of their email transfer system is apparently issuing a
malformed date on the response: ddd mmm dd hh:mm:ss yyyy.

Eudora, for one, interprets this format as 'no date', substitutes a
empty field, and sorts the message first in the list of ascending
message dates.

>From Zone Labs reply on Date: Tue Mar 19 06:26:11 2002 PST to a
message sent 18 Mar 2002 at 18:42 EST:

> This is due to an issue in the way our emails systems transfer email. The developer of the > software will be updating this for our system with a Service Pack, so hopefully it won't
> be an issue for too long.
>
> Thanks for your support.
>
> Best regards,
> Zone Labs Support

Here is a snippet from a header that shows a date in the mailbox: ddd,
dd mmm yyyy hh:mm:ss
X-Header-Date: 18-Mar-2002
<snip>
Date: Mon, 18 Mar 2002 00:38:41 -0500 (EST)

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