Re: ZoneAlarm install mystery: HELP!!!
From: Bucky Breeder (wham-bam-th@nk.you.ma'am)Date: 03/13/02
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From: "Bucky Breeder" <wham-bam-th@nk.you.ma'am> Date: Wed, 13 Mar 2002 02:07:43 -0600
You're going to have to go here:
http://www.zonelabs.com/services/support_install.htm
and quickly read thru that stuff, down the page and click you OS
http://www.zonelabs.com/services/support_install_98.htm
then manually go thru and strip out those files and also possibly
drill into the Registry and follow those instructions.
The ZA(P) material is at HKLM\Software\ZoneLabs then you
have MiniLog TrueVector and ZoneAlarm... Clean all that up,
and reinstall... or whatever.
Pretty straight forward - although tedious... some reading...
Thing with ZA(P) is that you *must* follow the instructions and
close everything down before you go un/re/installing and making
changes or you'll get a hellufa mess. At least this should give
you a map to get it cleaned up.
Best regards.
<henry@syllabus.net> wrote in message
news:3C8EDE74.9D5949F9@progenysystems.com...
> P3/W98SE/CABLEMODEM
>
> The free version was working properly, but we decided to try ZL Pro.
> Wouldn't install (can't remember why). So, we tried to reinstall the
> free version and got the following:
>
> C:\windows\system\zonelabs\vsmon.exe
> A device attached to the system is not functioning
>
> and
>
> VSMONAPI.DLL FILE IS LINKED TO MISSING EXPORT VSUTIL.DLL:USE
> GLOBALNAMESPACE
>
> and
>
> COULD NOT EXECUTE THE EXTERNAL PROGRAM
> C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
>
> Huh?? Of course, we can't get help from Zone Labs...
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