Re: Zone Alarm BS

From: Ryan Elkins (relkins_at_u.washington.edu)
Date: 10/27/05 

Date: Thu, 27 Oct 2005 08:09:02 -0700

"Edw. Peach" <bogus_addie@none.net> wrote in message
news:0ln1m1ttq4429igt9cigg9bson1tn084mu@4ax.com...
> I'm really fuming about this lack of real choice in this matter and
> want to get ZoneAlarm off my computer. However, I tried doing that
> once before and I had all kinds of problems with some vector programs.
> That was a long while ago. Have 'they' developed a more sane way of
> getting it off my system without getting a degree first in computer
> science?
>
> Thanks.

I've also had massive problems w/ ZA, mine relating to the last update
(6.03, i believe). Ever since I downloaded and ran that update, ZA has not
worked at al on my PC. Even after uninstalling, then re-installing an
earlier version, nothing has worked. And I've been completely underwhelmed
at the responses I've received from their Support people. I've gotten
responses ranging from automated "So sorry!" emails to real nasty messages
from their support techs, basically saying its my fault, it works fine for
everyone else. But I've been to the ZA message boards and read and read and
read message after message about people having the >exact< same problem as I
do, both with the program itself and the lack of service from ZA.
Until they un-fubar themselves, I have to stick w/ the XP firewall and
McAffee anti-virus.

Most annoyed,

drgrbek