Re: Desparate for help!!!!!!
From: Frank Saunders, MS-MVP, IE/OE (franksaunders_at_mvps.org)
Date: Sun, 1 May 2005 15:41:38 -0500
For Issue 1:
Your HijackThis log is NOT attached. Please don't post it here!
First eliminate any spyware.
What You Should Know About Spyware
CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
Winsockfix for W95, W98, ME, NT, 2000, XP
Directions here: http://www.tacktech.com/display.cfm?ttid=257
How to Reset Internet Protocol (TCP/IP) in Windows XP
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
In the command window type
netsh winsock reset
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
**Post your HijackThis log to
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
See this link for information about malware:
If nothing there helps, please post back to this thread.