Re: BEWARE SYMANTIC INTERNET SECURITY

From: privacy.at Anonymous Remailer (mixmaster_at_remailer.privacy.at)
Date: 09/16/04 

Date: Thu, 16 Sep 2004 15:37:59 +0200 (CEST)

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It's not just Symantec Internet Security you know. Almost all programs in
the Norton product range are buggy resource hungry bloatware.

I refuse to use any Symantec product, and have done so for over 5 years
now.
It's a shame Symantec/Norton are so well known. Millions of computer
illiterates buy Norton products thinking it will protect their computers
from viruses and hackers. They think an antivirus and a firewall will
protect them from 100% of viruses and hackers 100% of the time. Little do
they know that by installing the Norton product they get minimal
protection, and system destabilization. Either the computer crashes or
they get infected by some virus which NAV failed to detect.
They then contact Symantec 'support' wait a few hours in a que only to get
through to some Indian call centre who you cant understand what they are
saying. Eventually, after saying 'pardon, could you repeat that please?' a
few times you manage to decrypt the poor English you hear down the phone
and it appears to say 'reinstall Norton product. If problem persists go to
the Symantec support website for more information. If this does not work
then ring us back. Thanks for calling Symantec support. Goodbye!'.
This is just a typical scenario all too common with Symantec products.

I am renowned in my area for being the 'computer geek/repair guy'. When
the W32/Blaster-A virus was released I was asked to repair several
computers. Guess which 'antivirus' they were using?
Of course, you knew it - Good old Norton! (McAfee was also installed on
another user's pc). I fixed the problem with Sophos Resolve and advised
them to uninstall the Norton product immediately, which I did for them.
I replaced NAV with NOD32 as on access scanner and Sophos Anti-Virus as on
demand scanner, and installed and configured Tiny Firewall correctly.
The users who followed my advice have not yet had another virus infection,
and I have not been called to assist them.

All I can say is that my experience and the experience of many other users
indicates that Symantec/Norton products are indeed poor and should be
avoided unless you want to get infected by some virus or end up having some
cracker attacking your pc.

Relevant Pages

  • Re: BEWARE SYMANTIC INTERNET SECURITY
    ... > It's not just Symantec Internet Security you know. ... > the Norton product range are buggy resource hungry bloatware. ... > they get infected by some virus which NAV failed to detect. ... Thanks for calling Symantec support. ...
    (alt.computer.security)
  • Re: BEWARE SYMANTIC INTERNET SECURITY
    ... >> It's not just Symantec Internet Security you know. ... >> the Norton product range are buggy resource hungry bloatware. ... Eventually, after saying 'pardon, could you repeat that please?' ... Thanks for calling Symantec support. ...
    (alt.computer.security)
  • Re: Norton Ghost 2003???
    ... >>Ghost has been a Norton product since it's ... >>inception, and became Symantec property when Peter Norton sold his company ...
    (microsoft.public.windowsxp.general)
  • Re: Norton Ghost 2003???
    ... >>Ghost has been a Norton product since it's ... >>inception, and became Symantec property when Peter Norton sold his company ...
    (microsoft.public.windowsxp.newusers)
  • Re: Norton Ghost 2003???
    ... >>Ghost has been a Norton product since it's ... >>inception, and became Symantec property when Peter Norton sold his company ...
    (microsoft.public.windowsxp.help_and_support)
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