Re: Symantec/Norton Publisher certificates expire causing your computer to slow down and MS Word & Excel will not start

From: Stephen Howard (seesigfor_at_email.uk)
Date: 01/09/04 

Date: Fri, 09 Jan 2004 14:21:52 +0000

On Fri, 09 Jan 2004 00:56:49 GMT, "David H. Lipman"
<DLipman~nospam~@Verizon.Net> wrote:

>After updating to the January 7th or 8th virus definitions, your computer slows down and
>Microsoft Word and Excel will not start
>
>http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004010810205113
>
>Situation:
>This document describes this problem and how to fix it.
>
>Solution:
>Symantec is investigating the cause of the problem at this time.
>
>There is a workaround that will fix the problem until Symantec finds a permanent solution.
>
>To use the workaround
>
> 1.. Close all programs.
> 2.. Start Internet Explorer.
> 3.. Click Tools > Internet Options.
> 4.. On the Advanced tab, scroll down through the list box to the Security section.
> 5.. Deselect the "Check for publisher's certificate revocation" option as shown here:
>
Oooh, interesting.

Just recently my system ( W98se..IE6 ) has been exhibiting some
strange behaviour.
>From time to time the screen simply slows to a crawl and eventually
just freezes.
It's been happening for about a week now, and I've been trying to
figure out what on earth is causing it.

My last NAV update was dated 30/12/03, so maybe there's half a chance
that the problem came in with the last virus defs.

Funnily enough, I run exactly the same setup on a laptop, which until
last night had no problems at all...and then it did that screen freeze
trick.

I'll give your advice a go.

Regards, 

-- 
Stephen Howard - Woodwind repairs & period restorations
www.shwoodwind.co.uk
Emails to: showard{whoisat}shwoodwind{dot}co{dot}uk

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