Symantec/Norton Publisher certificates expire causing your computer to slow down and MS Word & Excel will not start

From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 01/09/04


Date: Fri, 09 Jan 2004 00:56:49 GMT

After updating to the January 7th or 8th virus definitions, your computer slows down and
Microsoft Word and Excel will not start

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004010810205113

Situation:
This document describes this problem and how to fix it.

Solution:
Symantec is investigating the cause of the problem at this time.

There is a workaround that will fix the problem until Symantec finds a permanent solution.

To use the workaround

  1.. Close all programs.
  2.. Start Internet Explorer.
  3.. Click Tools > Internet Options.
  4.. On the Advanced tab, scroll down through the list box to the Security section.
  5.. Deselect the "Check for publisher's certificate revocation" option as shown here:

Dave



Relevant Pages

  • Re: Why would Excel be contacting Verisign?
    ... Microsoft Word and Excel will not start ... There is a workaround that will fix the problem until Symantec finds a permanent solution. ... Start Internet Explorer. ... Click Tools> Internet Options. ...
    (alt.computer.security)
  • Re: Why authentication before opening a document in document libra
    ... \par As for workaround 1, the side effect is that you will lose the ability to use the WebDAV folder such as opening document library in Explorer View. ... \par Microsoft Global Technical Support Center ... Add a fake proxy server and port in Internet Explorer settings ... Input a fake proxy server address and a fake port. ...
    (microsoft.public.sharepoint.portalserver)
  • Re: IE is not working... Not opening at all.
    ... On the Tools menu in Internet Explorer, click Internet Options. ... Click to clear the Use inline AutoComplete for Web addresses and Use ... How to make a good newsgroup post: ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: MS03-026 Security Patch Download
    ... Double click Windows file. ... Click Windows Update on the left panel ... Set a language in Internet Explorer: ... Click "Tools" and then select "Internet Options". ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Nightmare with XP service pack 2
    ... >>internet options, temporary files, clicked on that and nothing ... If I remove the SP2 do you think that will solve this?? ... I have chosen to disable NIS to see ... The problem is with Symantec software. ...
    (microsoft.public.windowsxp.general)