Re: Outlook E-Mail Encryption Problem

From: Joan Riverton (
Date: 12/02/03

Date: Tue, 02 Dec 2003 13:49:09 GMT

On Tue, 2 Dec 2003 20:37:41 +1100, "lyal" <>

>"Jyrki Nivala" <jyrki.nivala@invalid.invalid> wrote in message
>> >
>> > On our system, Outlook will send her messages "signed" but will not
>> > allow encryption. (We have exchanged keys with her and are using her
>> > public key in Outlook).
>> What is the the error message you receive? Does she have a e-mail address
>> her certificate? Is it the same you are using when sending the message?
>> Who has signed her certificate? Is the root (that has signed her
>> certificate) installed into your Win2000 workstations?
>> -JHN
>> >
>> > Something in Outlook is preventing encryption ... does anybody know
>> > what that might be? (Other client users are using identical Win2000,
>> > Lotus Notes R5 on their workstations and have no problems.)
>> >
>> > TIA
>Do you have the recipients encryption public key (not the signing one...)?

Thank you for your reply. I didn't know there was a difference
between a public key and a signing one. Please tell me how to make
the distinction ... I'm new at this, and so far I've been lucky ...

The key we have was downloaded from Verisign by going to their
"repository." Which key would that be?