Re: AT&T Customer Service in New Delhi? Your Security is Nil.
From: Fowl (GoSuckAnEgg_at_Chicken.com)
Date: Sat, 15 Nov 2003 22:42:59 +0000
On Sat, 15 Nov 2003 18:47:12 +0000, nemo <email@example.com> wrote:
>There was a programme on UK television about overseas call centres and
>they even teach the operators about UK soap programmes so that they
>can appear as if they're from the UK.
>On 13 Nov 2003 14:02:47 -0800, firstname.lastname@example.org wrote:
>>Anonymous Sender <email@example.com> wrote in message news:<firstname.lastname@example.org>...
>>> Call their customer service at 1-800-CALL ATT and if a heavily accented
>>> customer service representative answers, ask what city you called.
>>You can ask if they are in the United States. If they decline to
>>answer, hang up. If they answer, you then can decide whether to hang
>>up or continue the call.
>>> All your personal information ... have all been exported overseas, beyond the
>>> reach of U.S. Law!
>>Well, not really. They do have access to it, which is more nitpicking
>>than anything, but the data has not been exported.
>>> Then put
>>> them on notice that if in 30 days all operations have not been return to
>>> secure U.S. quarters, you will cancel your service.
>>Playing Devil's advocate, what makes you think AT&T or whomever
>>outsources overseas will purge your personal information after you've
>>closed your account? You probably know that the minute you leave them
>>they will bombard you with enticements (junk mail) to get you back.
>>If all your personal information is purged when you cancel your
>>account, how come they still know where you live?
>>And it's not just outsourcing companies, either. Earthlink did the
>>same thing to me, as did GTE (now Verizon).
Dell Support Service is in India.
To Reply: madballs64 (at) gmx (dot) net