AT&T Customer Service in New Delhi? Your Security is Nil.

From: Anonymous Sender (anonymous_at_remailer.metacolo.com)
Date: 10/28/03 

Date: Tue, 28 Oct 2003 18:11:49 +0000 (UTC)

Use AT&T long distance, MasterCard (Universal Card), or other service?

Call their customer service at 1-800-CALL ATT and if a heavily accented
customer service representative answers, ask what city you called.

It is contrary to "Company Policy" for reasons of "Security" for any AT&T
representative to tell you which City and even which Country you have
reached for customer service! Whose security? What security? Why such a
policy? Its a clumsy way of concealing the fact that AT&T has exported
American jobs overseas, possibly Pakistan or India where you cannot trust
your business to be known.

Overseas for cheaper wages - $4 a day vs American Wages? While this
business decision is and of itself is not an ethical shortcoming, going to
Third World Countries with YOUR PERSONAL INFORMATION IN DETAIL is a
"Security" issue for YOU. All your personal information like Social
Security Number, mother's maiden name, account numbers, billing history,
your business contacts have all been exported overseas, beyond the reach of
U.S. Law! It resides in computers there and in plain view of foreigners to
see and pass along to criminal elements in retaliation for being paid
starvation wages. Still don't believe it, call now and you will be asked
for all that information to check against their screens.

All of us have been compromised. Any individual who values his security
and privacy and any Company that wants to keep its affairs private had
better take note. Call AT&T now and check this information out. Then put
them on notice that if in 30 days all operations have not been return to
secure U.S. quarters, you will cancel your service.

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