RE: IE crash

From: Scovetta, Michael V (
Date: 02/02/05

  • Next message: Mads Rasmussen: "xml over https"
    Date: Wed, 2 Feb 2005 13:14:34 -0500
    To: "Fabio Ruini" <>, <>

       It has very little to do with IE. The hs_err_pidXXXX.log files are
    dumps that the JVM makes when it crashes when in native code.

    I belive this JVM bug may be:

    There are reports of this happening on NT and XP, but since the bug was
    reported in Feb, 2003, and still "in progess", I guess Sun isn't going
    to get around to fixing it. Perhaps upgrading to 1.5 will help.


    Michael Scovetta
    Computer Associates
    Senior Application Developer

    -----Original Message-----
    From: Fabio Ruini []
    Sent: Tuesday, February 01, 2005 10:19 AM
    Subject: IE crash

    Hi at all,

    yesterday evening I was working at my pc, running multiple windows of
    Internet Explorer at the same time. When I tried to open the 40th IE's
    windows (I know, 40 windows simultaneously open is a big number, but I
    many reasons to do this kind of operation... :-/) I encountered a crash
    Internet Explorer. Windows didn't ask me to report the problem to

    Few seconds later, I saw a new text file on my desktop, called
    hs_err_pid2832.log. I paste here the content of this file. What do you
    about this kind of problem? Could it be an exploitable bug of IE?

    An unexpected exception has been detected in native code outside the VM.
    Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
    PC=0x698545F Function=Java_sun_awt_windows_WColor_getDefaultColor+0x2E0B

    Current Java thread:
            at Method)
            at Source)
            at Source)

    Dynamic libraries:
    0x00400000 - 0x00419000 C:\Programmi\Internet
    0x7C910000 - 0x7C9C6000 C:\WINDOWS\system32\ntdll.dll
    0x7C800000 - 0x7C8FF000 C:\WINDOWS\system32\kernel32.dll
    0x77BE0000 - 0x77C38000 C:\WINDOWS\system32\msvcrt.dll
    0x77D10000 - 0x77DA0000 C:\WINDOWS\system32\USER32.dll
    0x77E40000 - 0x77E86000 C:\WINDOWS\system32\GDI32.dll
    0x77E90000 - 0x77F06000 C:\WINDOWS\system32\SHLWAPI.dll
    0x77F40000 - 0x77FEB000 C:\WINDOWS\system32\ADVAPI32.dll
    0x77DA0000 - 0x77E31000 C:\WINDOWS\system32\RPCRT4.dll
    0x77730000 - 0x7789C000 C:\WINDOWS\system32\SHDOCVW.dll
    0x77A50000 - 0x77AE5000 C:\WINDOWS\system32\CRYPT32.dll
    0x77AF0000 - 0x77B02000 C:\WINDOWS\system32\MSASN1.dll
    0x76890000 - 0x76913000 C:\WINDOWS\system32\CRYPTUI.dll
    0x76BF0000 - 0x76C1E000 C:\WINDOWS\system32\WINTRUST.dll
    0x76C50000 - 0x76C78000 C:\WINDOWS\system32\IMAGEHLP.dll
    0x770F0000 - 0x7717C000 C:\WINDOWS\system32\OLEAUT32.dll
    0x774B0000 - 0x775EC000 C:\WINDOWS\system32\ole32.dll
    0x5BC70000 - 0x5BCC4000 C:\WINDOWS\system32\NETAPI32.dll
    0x77180000 - 0x77227000 C:\WINDOWS\system32\WININET.dll
    0x76F20000 - 0x76F4D000 C:\WINDOWS\system32\WLDAP32.dll
    0x77BD0000 - 0x77BD8000 C:\WINDOWS\system32\VERSION.dll
    0x773A0000 - 0x774A2000
    0x7C9D0000 - 0x7D1EB000 C:\WINDOWS\system32\SHELL32.dll
    0x5D4D0000 - 0x5D567000 C:\WINDOWS\system32\comctl32.dll
    0x5B180000 - 0x5B1B8000 C:\WINDOWS\system32\uxtheme.dll
    0x10000000 - 0x10148000 C:\Programmi\Messenger Plus!
    0x76360000 - 0x763AA000 C:\WINDOWS\system32\comdlg32.dll
    0x003D0000 - 0x003D7000
    0x75F30000 - 0x7602C000 C:\WINDOWS\system32\BROWSEUI.dll
    0x20000000 - 0x20013000 C:\WINDOWS\system32\browselc.dll
    0x77B10000 - 0x77B32000 C:\WINDOWS\system32\appHelp.dll
    0x76F90000 - 0x7700F000 C:\WINDOWS\system32\CLBCATQ.DLL
    0x77010000 - 0x770E2000 C:\WINDOWS\system32\COMRes.dll
    0x77230000 - 0x772CE000 C:\WINDOWS\system32\urlmon.dll
    0x77F10000 - 0x77F21000 C:\WINDOWS\system32\Secur32.dll
    0x7D1F0000 - 0x7D4A2000 C:\WINDOWS\system32\msi.dll
    0x76980000 - 0x76A34000 C:\WINDOWS\system32\USERENV.dll
    0x00AF0000 - 0x00B27000 C:\Programmi\Adobe\Acrobat
    0x7C120000 - 0x7C139000 C:\WINDOWS\system32\ATL71.DLL
    0x7C3A0000 - 0x7C41B000 C:\WINDOWS\system32\MSVCP71.dll
    0x7C340000 - 0x7C396000 C:\WINDOWS\system32\MSVCR71.dll
    0x01220000 - 0x012D3000 c:\programmi\google\googletoolbar1.dll
    0x778F0000 - 0x779E7000 C:\WINDOWS\system32\SETUPAPI.dll
    0x71A50000 - 0x71A5A000 C:\WINDOWS\system32\WSOCK32.dll
    0x71A30000 - 0x71A47000 C:\WINDOWS\system32\WS2_32.dll
    0x71A20000 - 0x71A28000 C:\WINDOWS\system32\WS2HELP.dll
    0x76B00000 - 0x76B2E000 C:\WINDOWS\system32\WINMM.dll
    0x59E60000 - 0x59F01000 C:\WINDOWS\system32\DBGHELP.DLL
    0x76EA0000 - 0x76EDC000 C:\WINDOWS\system32\RASAPI32.DLL
    0x76E50000 - 0x76E62000 C:\WINDOWS\system32\rasman.dll
    0x76E70000 - 0x76E9F000 C:\WINDOWS\system32\TAPI32.dll
    0x76E40000 - 0x76E4E000 C:\WINDOWS\system32\rtutils.dll
    0x77C40000 - 0x77C63000 C:\WINDOWS\system32\msv1_0.dll
    0x76D20000 - 0x76D39000 C:\WINDOWS\system32\iphlpapi.dll
    0x72240000 - 0x72245000 C:\WINDOWS\system32\sensapi.dll
    0x779F0000 - 0x77A45000 C:\WINDOWS\System32\cscui.dll
    0x765B0000 - 0x765CD000 C:\WINDOWS\System32\CSCDLL.dll
    0x43000000 - 0x43005000 C:\Programmi\Google\Google Desktop
    0x44000000 - 0x44019000 C:\Programmi\Google\Google Desktop
    0x719D0000 - 0x71A10000 C:\WINDOWS\system32\mswsock.dll
    0x66750000 - 0x667A8000 C:\WINDOWS\system32\hnetcfg.dll
    0x71A10000 - 0x71A18000 C:\WINDOWS\System32\wshtcpip.dll
    0x017B0000 - 0x017BE000 C:\Programmi\Adobe\Acrobat
    0x41000000 - 0x41013000 C:\Programmi\Google\Google Desktop
    0x60000000 - 0x6000E000 C:\Programmi\Google\Google Desktop
    0x75E40000 - 0x75EF0000 C:\WINDOWS\system32\SXS.DLL
    0x01AD0000 - 0x01AE8000 C:\Programmi\Norton
    0x76AE0000 - 0x76AF1000 C:\WINDOWS\system32\ATL.DLL
    0x7C080000 - 0x7C0F7000 C:\WINDOWS\system32\MSVCP70.dll
    0x7C000000 - 0x7C054000 C:\WINDOWS\system32\MSVCR70.dll
    0x01B10000 - 0x01B9C000 C:\WINDOWS\system32\shdoclc.dll
    0x01BA0000 - 0x01E75000 C:\WINDOWS\system32\xpsp2res.dll
    0x01E80000 - 0x01EC4000 C:\Programmi\GetRight\XX2GR.DLL
    0x72F70000 - 0x72F96000 C:\WINDOWS\system32\WINSPOOL.DRV
    0x75D50000 - 0x75DE1000 C:\WINDOWS\system32\mlang.dll
    0x022F0000 - 0x022F7000 C:\Programmi\Logitech\iTouch\iTchHk.dll
    0x02300000 - 0x0230B000 C:\Programmi\File
    0x76030000 - 0x76095000 C:\WINDOWS\system32\MSVCP60.dll
    0x01510000 - 0x01573000 C:\Programmi\Babylon\CAPTLIB.DLL
    0x7D4B0000 - 0x7D793000 C:\WINDOWS\System32\mshtml.dll
    0x74650000 - 0x74677000 C:\WINDOWS\System32\msls31.dll
    0x74680000 - 0x746AA000 C:\WINDOWS\System32\msimtf.dll
    0x746B0000 - 0x746FB000 C:\WINDOWS\System32\MSCTF.dll
    0x76340000 - 0x7635D000 C:\WINDOWS\system32\IMM32.DLL
    0x325C0000 - 0x325D2000 C:\Programmi\Microsoft
    0x45000000 - 0x4500C000 C:\Programmi\Google\Google Desktop
    0x032A0000 - 0x032A7000 C:\Programmi\Logitech\iTouch\kbdhook.dll
    0x71AA0000 - 0x71AB2000 C:\WINDOWS\system32\MPR.dll
    0x75F10000 - 0x75F17000 C:\WINDOWS\System32\drprov.dll
    0x71BA0000 - 0x71BAE000 C:\WINDOWS\System32\ntlanman.dll
    0x71C60000 - 0x71C77000 C:\WINDOWS\System32\NETUI0.dll
    0x71C20000 - 0x71C60000 C:\WINDOWS\System32\NETUI1.dll
    0x71C10000 - 0x71C17000 C:\WINDOWS\System32\NETRAP.dll
    0x71B80000 - 0x71B93000 C:\WINDOWS\System32\SAMLIB.dll
    0x75F20000 - 0x75F29000 C:\WINDOWS\System32\davclnt.dll
    0x75920000 - 0x75A18000 C:\WINDOWS\system32\MSGINA.dll
    0x76310000 - 0x76320000 C:\WINDOWS\system32\WINSTA.dll
    0x745E0000 - 0x7461D000 C:\WINDOWS\system32\ODBC32.dll
    0x033F0000 - 0x03408000 C:\WINDOWS\system32\odbcint.dll
    0x031E0000 - 0x031FE000 C:\Programmi\File comuni\Symantec
    Shared\Script Blocking\scrauth.dll
    0x03210000 - 0x03230000 C:\Programmi\File comuni\Symantec
    Shared\Script Blocking\ScrBlock.dll
    0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32\rsaenh.dll
    0x75C00000 - 0x75C6E000 c:\windows\system32\jscript.dll
    0x73270000 - 0x732D7000 c:\windows\system32\vbscript.dll
    0x73D40000 - 0x73E3E000 C:\WINDOWS\system32\MFC42.DLL
    0x61E00000 - 0x61E0E000 C:\WINDOWS\system32\MFC42LOC.DLL
    0x71CD0000 - 0x71CEC000 C:\WINDOWS\System32\actxprxy.dll
    0x6D460000 - 0x6D470000
    0x5F210000 - 0x5F227000 C:\WINDOWS\system32\OLEPRO32.DLL
    0x6D330000 - 0x6D348000
    0x76EE0000 - 0x76F07000 C:\WINDOWS\system32\DNSAPI.dll
    0x76F70000 - 0x76F78000 C:\WINDOWS\System32\winrnr.dll
    0x75280000 - 0x7529E000 C:\WINDOWS\system32\wshbth.dll
    0x6D3A0000 - 0x6D3B8000
    0x08000000 - 0x08139000
    0x03280000 - 0x03287000
    0x03420000 - 0x0342E000
    0x03D40000 - 0x03D59000
    0x03D60000 - 0x03D6D000
    0x06910000 - 0x06A22000
    0x06A30000 - 0x06A81000
    0x736D0000 - 0x73719000 C:\WINDOWS\system32\ddraw.dll
    0x73B30000 - 0x73B36000 C:\WINDOWS\system32\DCIMAN32.dll
    0x738B0000 - 0x73980000 C:\WINDOWS\system32\D3DIM700.DLL
    0x6D310000 - 0x6D324000
    0x6C2D0000 - 0x6C305000 C:\WINDOWS\System32\dxtrans.dll
    0x07010000 - 0x0701F000
    0x6D950000 - 0x6D95A000 C:\WINDOWS\System32\ddrawex.dll
    0x6C310000 - 0x6C36A000 C:\WINDOWS\System32\dxtmsft.dll
    0x08F70000 - 0x08F92000
    0x76270000 - 0x762E1000 C:\WINDOWS\System32\mshtmled.dll
    0x72C90000 - 0x72C99000 C:\WINDOWS\system32\wdmaud.drv
    0x72C80000 - 0x72C88000 C:\WINDOWS\system32\msacm32.drv
    0x77BB0000 - 0x77BC5000 C:\WINDOWS\system32\MSACM32.dll
    0x77BA0000 - 0x77BA7000 C:\WINDOWS\system32\midimap.dll
    0x76BB0000 - 0x76BBB000 C:\WINDOWS\system32\PSAPI.DLL

    Heap at VM Abort:
     def new generation total 576K, used 386K [0x10150000, 0x101f0000,
      eden space 512K, 73% used [0x10150000, 0x101adc38, 0x101d0000)
      from space 64K, 17% used [0x101d0000, 0x101d2c70, 0x101e0000)
      to space 64K, 0% used [0x101e0000, 0x101e0000, 0x101f0000)
     tenured generation total 3112K, used 2644K [0x108b0000, 0x10bba000,
       the space 3112K, 84% used [0x108b0000, 0x10b45078, 0x10b45200,
    0x10bba000) compacting perm gen total 5120K, used 4945K [0x16150000,
    0x16650000, 0x1a150000)
       the space 5120K, 96% used [0x16150000, 0x16624728, 0x16624800,

    Local Time = Sun Jan 30 21:39:24 2005
    Elapsed Time = 3664
    # The exception above was detected in native code outside the VM # #
    VM: Java HotSpot(TM) Client VM (1.4.2_05-b04 mixed mode) #


    Fabio Ruini
    msn: - icq: #2887596

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