SF new column announcement: Tech support woes

From: Kelly Martin <kel@xxxxxxxxxxxxxxxxx>
Date: Fri, 20 Jan 2006 16:35:02 -0500

The following column was published on SecurityFocus today:

Tech support woes
by Scott Granneman
2006-01-20

Technical support that's outsourced to foreign countries can cause
frustration and have a negative impact on security when the problems
remain unsolved.

http://www.securityfocus.com/columnists/381

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http://www.msia.norwich.edu/secfocus
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