RE: Employee new to industry

From: Gary Freeman (Gary.Freeman_at_rci.rogers.com)
Date: 01/05/05

  • Next message: Ed Whitesell: "RE: Tool or Service to recover lost NTFS partition/data"
    Date: Wed, 5 Jan 2005 16:29:59 -0500
    To: "Kris Wingard" <kwingard@synergisticusa.com>, <security-basics@securityfocus.com>
    
    

    Hi Kris,

    Simply said, she needs some training. CompTIA has many beginner courses
    and training guides as well as a whole series of certifications for the
    beginner.

    The course materials that she may want to get are:

    A+ [Core hardware and OS Technology]

    Network+ [media and topologies, protocols and standards, network
    implementation, and network support]

    Security+ [communication security, infrastructure security,
    cryptography, access control, authentication, external attack and
    operational and organization security]

    Check out http://www.comptia.org/certification/ for more information.

    With this knowledge she will be able to at least keep up with the
    engineers and feel more confident when dealing with customers.

    Gary Freeman
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    -----Original Message-----
    From: Kris Wingard [mailto:kwingard@synergisticusa.com]
    Sent: Monday, January 03, 2005 3:25 PM
    To: security-basics@securityfocus.com
    Subject: Employee new to industry

    Hey all, I have a question about educating a new employee who is not a
    computer person at all. We're a small consulting company that does
    LAN/WAN design and implementation (a Microsoft/Cisco/Dell shop). We
    recently hired someone new to be an office manager/service coordinator.
    She is very smart and has good customer service skills, but is new to
    the computer game. I'm having a hard time finding good beginner's
    resources to even the terminology used in our line of business, let
    alone resources that explain a little more about computer networking and
    security. This person does not need to become a technical guru at all,
    but needs to be able to understand what the engineers are doing when
    they go out into the field. I've done a few google searches but can't
    find what I'm looking for. Anyone out there know of any links or
    perhaps have some advice to offer based on experience with breaking
    someone into this field? Thanks!

    ---------------------------------------------------
     Kris Wingard
      Network Engineer
      Synergistic Networks, Inc.
      7 South Main Street
      Suite 217
      Wilkes-Barre, PA 18701
      Phone: 570.408.9888
      Fax: 570.408.9889
      Email: kwingard@synergisticusa.com
      Web: www.synergisticusa.com
    ---------------------------------------------------
     
     


  • Next message: Ed Whitesell: "RE: Tool or Service to recover lost NTFS partition/data"

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