RE: Some abnormal behavior when opening excel and word files ..

From: Jason Prespolis (jprespol_at_neri.org)
Date: 01/08/04

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    To: 'CHRIS GRABENSTEIN' <LFGRABC@LF.VCCS.EDU>, naren@pactech.net, security-basics@securityfocus.com
Date: Thu, 8 Jan 2004 17:59:01 -0500

    Do you run a Novell Client if so there are know issues with it

    There are issues with the Client it self
    two thing that we did to resolve this issue was

    First, update the Novell Client v4.9
    Second, Turn off File caching with in the novell client

    Click Red icon in the lower right Conner near the time & date
    there should be a little red N icon,

    Click on Novell Client Properties / Advance Settings Tab / File Caching
    (setting with in Advance Setting tab) - Select off

    Then reboot

    That has fix your problem with open Office files

    Hope this helps out

    Jason Prespolis, MCP
    Virus Defense Analyst / Computer Support Specialist
    Center for Data Systems & Technology
    New England Research Institutes
    617-923-7747 / http://www.neri.org

    -----Original Message-----
    From: CHRIS GRABENSTEIN [mailto:LFGRABC@LF.VCCS.EDU]
    Sent: Thursday, January 08, 2004 1:10 PM
    To: naren@pactech.net; security-basics@securityfocus.com
    Subject: RE: Some abnormal behavior when opening excel and word files ..

    If you're running Symantec AV, take a look at the top item at
    http://isc.sans.org/diary.html?date=2004-01-08 . Since there's an MS Office
    plugin, I don't know that just disabling AV would correct this. I don't use
    it myself.

    |-----Original Message-----
    |From: Naren - Pactech [mailto:naren@pactech.net]
    |Sent: Thursday, January 08, 2004 5:41 AM
    |To: security-basics@securityfocus.com
    |Subject: Some abnormal behavior when opening excel and word files ..
    |
    |Hi guys,
    |
    |I have a problem with a site ..
    |
    |When the PC is connected to the LAN, opening local Excel and Word files
    |take abnormally long time .. disabling the AV does not make a
    |difference
    |.. and a lot of SYNs are shown to the Verisign IPs of
    |crl.verisign.com ..
    |198.49.161.200 - 198.49.161.205 - 198.49.161.206
    |
    |However, if the Network cable is disconnected, the Excel and Word files
    |open faster ... with no connections attempted to crl.verisign.com ..
    |
    |Anyone have any idea what could be the cause ?
    |
    |Thanks in advance ..
    |
    |Naren
    |

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