RE: Firewall recommendations?

From: John Tolmachoff (sflist-secbasic@reliance.net)
Date: 03/12/03

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    From: "John Tolmachoff" <sflist-secbasic@reliance.net>
To: <security-basics@securityfocus.com>
Date: Wed, 12 Mar 2003 10:38:19 -0800

    > Right on their website ;-)

    Their site looks different today than it did in October of 2001.

    Also, I have received an e-mail explaining that their Tier 1 and Tier 2
    Techs are outsourced. Tier 3 is in-house. Tier 1 I understand, but Tier 2?
    Most companies as far as I know would not make you get through 2 levels of
    support before finally speaking to some one that actually knows something.

    John Tolmachoff MCSE, CSSA
    IT Manager, Network Engineer
    RelianceSoft, Inc.
    Fullerton, CA 92835
    www.reliancesoft.com

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