RE: Firewall recommendations?
From: John Tolmachoff (email@example.com)
From: "John Tolmachoff" <firstname.lastname@example.org> To: <email@example.com> Date: Wed, 12 Mar 2003 10:38:19 -0800
> Right on their website ;-)
Their site looks different today than it did in October of 2001.
Also, I have received an e-mail explaining that their Tier 1 and Tier 2
Techs are outsourced. Tier 3 is in-house. Tier 1 I understand, but Tier 2?
Most companies as far as I know would not make you get through 2 levels of
support before finally speaking to some one that actually knows something.
John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
Fullerton, CA 92835