RE: Code Red patch issue?

From: Nina Levitin (
Date: 08/08/01

Message-ID: <B02560D1B30AD411927C0008C7F36FBB0EC4F8@mail>
From: Nina Levitin <>
To: 'Cynthia Thorpe' <>,
Subject: RE: Code Red patch issue?
Date: Wed, 8 Aug 2001 12:03:54 -0700 

Ok. First off it is very very important that you check to make sure that
EVERY patch that you install is terminal server specific. If this is not
the case then you can end up seriously screwing up your Citrix server.

There is an article in the Citrix knowledge base that tells you how to tell
if the patch is terminal server OK.

Further more, unless you have IIS components on your exchange/Citrix box you
should not need to install the patch.

If you do have IIS components, make sure that you disable indexing services
and delete the .ida files. You can look in the back issues of the list for
further information on how to do this manually.

Good Luck

For the record, considering how Citrix operates and how exchange operates a
combination of the two server is about the worst thing you can get. You
would be better off making the Citrix server a file and printer server and
running the exchange server on another machine.


-----Original Message-----
From: Cynthia Thorpe []
Sent: Tuesday, August 07, 2001 7:22 AM
Subject: Code Red patch issue?

     I'm new to the list - and have an issue that I'm hoping someone can
assist with. My company is small - and has combined a number of applications

on just a few servers. We have Exchange 5.5 (running Outlook web access)
SP4, and Citrix Terminal Server (NT SP4 for Terminal Server) running on the
same box. Yes, I know that this isn't great - but it's how they have to run
at the moment. The Code Red patch fails to install - stating that it can't
install on a Terminal Server PC. Does anyone have any ideas on how to
safeguard this server from the virus?



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