Re: Kaseya



Dear Jerry,


On 5/25/08, Shenk, Jerry A <jshenk@xxxxxxxxxxxxxxxxxxxx> wrote:
Obviously, there needs to be a fair amount of trust when dealing with an
MSP and quite honestly, it's no different than dealing with a vendor who
has VPN access to manage their device...in all reality, there are a lot
of issues like this that people either don't think through or they just
decide to accept the risk.


Indeed.
My suggestion:
read the book "DOES IT MATTER?" by Nicholas G. Carr

and understand how we got to this uncomfortable point.


Best regards,



-----Original Message-----
From: listbounce@xxxxxxxxxxxxxxxxx [mailto:listbounce@xxxxxxxxxxxxxxxxx]
On Behalf Of M.B.Jr.

Sent: Saturday, May 24, 2008 3:01 PM
To: pen-test list
Subject: Kaseya


Hello list,
there's this infrastructure tool set for automating managed services,
named Kaseya (proprietary technology).

Basically, the managed-services-provider controls one of his
customers' remote LANs with two intercommunicating "appliances":

* a Kaseya dedicated server located at the MSP data center; and

* a "probe" equipment at the remote LAN.

The audit team to which I belong is about to examine the probe-featured
LAN.
Right now, we're researching whether this "solution" can cause the LAN
some weaknesses;
the resulting research's report is going to shape the logical tests.

So, the question is (I guess):
does anyone know of any Kaseya-enhanced LAN security
implication/vulnerability?

Thank you,
yours sincerely,


--
Marcio Barbado, Jr.


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--
Marcio Barbado, Jr.

"In fact, companies that innovate on top of open standards are
advantaged because resources are freed up for higher-value work and
because market opportunities expand as the standards proliferate."
Scott Handy
Vice President Worldwide Linux and Open Source, IBM

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