off-premise laptops

hi all,
something just arose on my desk that sent chills down my spine.

A local co. allowed a laptop to go home with an employee that was not
very comp-literate.Someone else was allowed to set this laptop up via a
local router at another location.Evidently,they tried to use a group
policy to add an admin acct.

That anyone offsite could be able to access,and add,an admin acct to a
laptop is just beyond me.

surely everyone has heard of vpn's or dummy terminals.Or even virtual
streaming by now.

OK rant out of the way,how could that be improved upon,without locking
out the people on the helpdesk or desk admin set,and still make the
laptop itself,secure,without making it a dummy that had to dial-in?
Sorry for the obtuse manner.

Regards, Scott

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