Re: Question

From: Valdis.Kletnieks@vt.edu
Date: 02/28/02 

To: "sherman.hand" <sherman.hand@adelphia.com>
From: Valdis.Kletnieks@vt.edu
Date: Thu, 28 Feb 2002 17:47:57 -0500

On Thu, 28 Feb 2002 13:35:57 EST, "sherman.hand" <sherman.hand@adelphiacom.com> said:

> Currently I am dealing with a 1:110,000 ratio of Investigators versus
> customers.

You have my condolences. Our CIRT has between 5 and 10 members (none of
whom are full-time dedicated to it - we run on the rescue-squad model of
dealing with things when they happen and then go back to what we're paid
to do), and a user community of around 30K.

If it weren't for the fact that we have a User Services staff that
manages to make the users at least minimally aware of security issues
(in other words, our "average user" has at least *heard* of patches
and anti-virus software ;), we'd be swamped. 

-- 
				Valdis Kletnieks
				Computer Systems Senior Engineer
				Virginia Tech

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