Re: More along the lines of malware disinfection

Mike Moratz-Coppins wrote:
Purely monetarily speaking, I love the idea of reinstalling every machine that gets a virus. I might have earnt about 4 times more money than I have to date running my business, however I don't think customers would appreciate their computer install being nuked every time they have a malware issue. I would say that so far I've done about 50 installs of Windows (computer building aside) whereas I have attended about 200 appointments where I have removed some form of malware from a computer.

Hello
Recently I was setting up wireless for a customer. Found a piece of malware vb.cc I think. checked hosts, registry, accounted for any processes I didn't know, ran anti-virus, rootkit revealer, couldn't see any further signs of compromise, and the PC ran as well as I might have expected, broadband running fine too. I informed the customer anyway of the risks, feeling bad like I was fishing for more work I told them they were probably perfectly safe but couldn't be 100% without doing more work or a full service on the box. And left it up to them.

As they used the machine for work and personal banking they preferred a full service (should always work better after a clean rebuild anyway).

5430 infected files.

Kind Regards
Colin

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