RE: Latest patches: restart issues?
From: Trevor (trevor_at_rottdog.com)
Date: 08/21/05
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Date: Sun, 21 Aug 2005 09:52:50 -0700 To: <glennp@datasync.com>, <focus-ms@securityfocus.com>
None of these servers have APC software. The machine has not restarted
yet, so it would be impossible to hang at applying computer settings.
Term Services is not possible because RDC gives the generic Term
Services is unavailable message.
Thanks,
Trevor
-----Original Message-----
From: Glenn Pearl [mailto:glennp@datasync.com]
Sent: Sunday, August 21, 2005 9:24 AM
To: Trevor; focus-ms@securityfocus.com
Subject: RE: Latest patches: restart issues?
Trevor,
Do you have APC PowerChute 6.x software on those servers? If so, that
may be your problem.
I had a similar puzzling issue on a Win2K3 SBS that turned out to be due
to
PowerChute. Version 6.x includes a Java Runtime Environment
certificate that
expired. The effect is that the PowerChute services hang trying to log
on, which has the further effect of very slow Administrator login via
console or TS. Since the software can't log on, the server also does
not shut down gracefully in the event of a power failure.
Even though the cert expired in late July, the problem doesn't manifest
until the next subsequent reboot, which could've been right when you
applied those patches.
The solution is to upgrade to version 7.x of PowerChute.
Hope it helps.
Regards,
Glenn Pearl
> -----Original Message-----
> From: Trevor [mailto:trevor@rottdog.com]
> Sent: Saturday, August 20, 2005 2:05 PM
> To: focus-ms@securityfocus.com
> Subject: Latest patches: restart issues?
>
> I'm having multiple servers having issues restarting after installing
> the latest patches for Win2K3 (SP1 or RTM). The server will still
> respond to ping, SMB/CIFS, Exchange, SQL, but not terminal services.
> I can issue them a shutdown -r -f -m \\servername and they will
> restart at that point.
>
> Anyone else experiencing the same thing? This isn't with all servers,
> but I've had a couple doing this.
>
> -Trevor
>
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