RE: SP4 installation failure

From: Mark E. Donaldson (markee_at_bandwidthco.com)
Date: 07/04/03

  • Next message: Tiago Halm: "RE: SP4 installation failure"
    To: "Celeste Hilliard" <celeste9519@hotmail.com>, <focus-ms@securityfocus.com>
    Date: Thu, 3 Jul 2003 17:22:08 -0700
    
    

    There are many reported failures such as this attributed to antivirus
    software running during the install. Disabling it seems to eliminate all
    the errors and problems.

    -----Original Message-----
    From: Celeste Hilliard [mailto:celeste9519@hotmail.com]
    Sent: Thursday, July 03, 2003 3:39 PM
    To: focus-ms@securityfocus.com
    Subject: Re: SP4 installation failure

    In-Reply-To:
    <FFF2B6F5F512C643AA134A439BE478AD4AE314@sac-dnet-msgx01.deltanet.net>

    I am having this problem as well, but only on my test DC, not on any of
    the web server, or citrix server. I tried removing .htr, .htw, .idq,
    and .ida from IIS (not a web server so it was default install of iis) but
    SP4 is still not loading properly.
    This is what I am getting:
    SP4 loads until the "running processes after install"
    SP4iis-Setup failed to remove ism.dll script mappings... Press Abort
    Then the SP4 set up error, so I click OK to remove system changes, and
    reboot.

    I have not gotten any regsrvr errors.

    If anyone else comes up with a way to get this SP installed, please let me
    know.

    Thanks,
    Celeste

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    >Message-ID: <FFF2B6F5F512C643AA134A439BE478AD4AE314@sac-dnet-
    msgx01.deltanet.net>
    >From: Lance Wolrab DNET <LWolrab@deltanet.net>
    >To: 'Paul Carroll' <pj_carroll@sbcglobal.com>,
    > 'Mike Theriault' <Mike_Theriault@Jabil.com>,
    > 'Tiago Halm' <thalm@netcabo.pt>
    >Cc: "'focus-ms@securityfocus.com'" <focus-ms@securityfocus.com>
    >Subject: RE: SP4 installation failure
    >Date: Fri, 27 Jun 2003 10:42:09 -0700
    >MIME-Version: 1.0
    >X-Mailer: Internet Mail Service (5.5.2653.19)
    >Content-Type: text/plain;
    > charset="iso-8859-1"
    >
    >I'm not too sure about this. I have the same situation as Tiago, default
    >IIS install, not a complete web service, there are no virtual folders.
    W2K
    >insisted I need to keep certain IIS functions for a communications
    manager.
    >I have not further investigated the communications manager, but I got the
    >exact same failure. The machine is the forest root and no lockdown tool
    has
    >been run since there is no web access.
    >
    >I might add, this is a very frustrating situation. The failure occurs
    just
    >before final cleanup, after the installation has been running for about an
    >hour (this is my test domain, so the machines are not current hardware),
    and
    >the back out is also time consuming.
    >
    >Best regards,
    >
    >Lance M. Wolrab
    >Network Security Engineer
    >Deltanet Inc.
    >
    >-----Original Message-----
    >From: Paul Carroll [mailto:pj_carroll@sbcglobal.com]
    >Sent: Friday, June 27, 2003 9:16 AM
    >To: 'Mike Theriault'; 'Tiago Halm'
    >Cc: 'focus-ms@securityfocus.com'
    >Subject: RE: SP4 installation failure
    >
    >
    >My $0:02 worth
    >
    >This maybe a function of the IIS/URL scan tool. Does it not remove access
    >to the .htr and .htw and .idq and .ida extensions.
    >
    >
    >Paul J Carroll
    >Technical Manager
    >412.467.4006 (Direct)
    >412.958.5339 (N/pager)
    >pjcst19@vtext.com (T/pager)
    >-----Original Message-----
    >From: Mike Theriault [mailto:Mike_Theriault@Jabil.com]
    >Sent: Friday, June 27, 2003 11:44 AM
    >To: 'Tiago Halm'
    >Cc: 'focus-ms@securityfocus.com'
    >Subject: RE: SP4 instalation failure
    >
    >I did not experience the same issue that you did. I was running Win2K
    >server w/ SP3 + IIS and updated the O/S using the SP4 Network
    Installation.
    >I suspect your error messages are related to permissions.
    >
    >Regards,
    >Mike
    >
    >-----Original Message-----
    >From: Tiago Halm [mailto:thalm@netcabo.pt]
    >Sent: Thursday, June 26, 2003 4:47 PM
    >To: focus-ms@securityfocus.com
    >Subject: SP4 instalation failure
    >
    >Hi all,
    >
    >I have a Windows 2000 Server with SP3 (fully patched), and (this is
    >important) with IIS installed by default which means all the extensions
    were
    >still there (like .htr, .htw, etc...).
    >
    >I installed SP4 (network installation) and in the end I was presented
    with a
    >messagebox:
    >
    >- title "sp4iis"
    >- msg "unable to write scriptmaps metabase entry"
    >
    >I pressed ok and then another messagebox:
    >
    >- title "sp4iis"
    >- msg (this one I am not 100% sure) "regsvr32 failed. the error was 5"
    >
    >I tried the installation 2 more times with always the same result.
    >Next, I went to IIS and removed .htr and .htw and .idq and .ida extensions
    >and tried again.
    >
    >This time no error was logged and everything went ok.
    >
    >Has anyone been presented with a similar behavior ?
    >
    >Regards,
    >Tiago Halm
    >
    >
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  • Next message: Tiago Halm: "RE: SP4 installation failure"

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