Re: outlook 2000 vs latest outlook express deployment

From: Bronek Kozicki (brok@rubikon.pl)
Date: 11/22/02

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    From: "Bronek Kozicki" <brok@rubikon.pl>
To: "Frederick Garbrecht" <fgarbrecht@ecogchair.org>, <jmcguire@sbcs.com>
Date: Fri, 22 Nov 2002 10:23:35 +0100

    jmcguire@sbcs.com wrote:
    > The choice really comes down to whether you are using groupware
    > functionality of Exchange or not. If so, no choice but Outlook. If
    > not, Outlook Express has a lot less overhead on the desktops.

    Microsoft Outlook (opposite to Outlook Express) has one "feature" which
    makes working with it especially difficult when it comes to handling
    "abuse" or "mail delivery error" problems. It's hiding headers of RFC822
    attachments; ie. not possible to see whole message received by Microsoft
    Outlook in RFC822 format (whole message = headers + body in single
    view). Of course, you may see headers (view > options menu) , but still
    you cannot see whole message . Even worse, if message contains multiple
    parts and/or RFC822 attachments, its MIME headers and boundaries are
    displayed in mentioned window, but still there's no content displayed
    between MIME boundaries. The end result is that if you happen to receive
    multipart and/or HTML spam with Microsoft Outlook, it's next to
    impossible to prepare correct report (with full RC822 message included)
    to the right abuse. Also if person handling usual abuse or postmaster
    activities happens to use Microsoft Outlook, his job is quite difficult,
    because he/she does not have an easy way to read whole message (headers
    + body in RFC822 format) attached to reports received.

    For this reason I recommend staying away from Microsoft Outlook if you
    are not forced to . Which actually means what John McGuire wrote above.
    If you happen to use Exchange without its groupware features, you
    problably do not need Exchange at all.

    B.

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