Re: Managed Security Providers (Who do IDS & Firewall Monitoring and Blocking)

From: hmmmm (jp.kirk@erols.com)
Date: 01/31/02


Date: Wed, 30 Jan 2002 23:49:44 -0500
From: hmmmm <jp.kirk@erols.com>
To: focus-ids@securityfocus.com

opiniontaker@hushmail.com wrote:

>
> 1. What are your thoughts concerning whether or not the MSSP is actually paying attention to the defense of a customer network 24/7/365?

I would venture to say that it is rare for an MSSP to have a pair of
eyes watching your net 24/7/365. That's why software is used to monitor
and alert. Good MSSP's can provide you alert levels, including real
time alerting, and will do a full analysis/correlation of IDS and
firewall logs on a daily basis and provide mutually agreed upon
reporting mechanisms. Really good ones have staff that can adapt
rapidly to change. This includes rapid in house development of IDS
signatures, firewall adds and changes based on new threats etc.
 
>
> 2. What are your thoughts as to the MSSP's ability to defend my networks when they aren't really a part of my business, and, hence, have a very limited understanding of my individual organization's security threats, issues, and needs.

It is up to you, the client to understand and communicate your issues
and needs. You can accomplish this by having someone within your
company do the analysis and develop a security policy based on your
company's needs. If you want to contract it out do NOT have the company
providing managed services do it. Contract to company A to devel
policy, contract with company B to provide managed services based on the
policy and have company A verify implementation. Bottom line is that
security is a living process. You the client must take an active role
in the process of protecting your assets.

>
> 3. What are your thoughts on an MSSP to actually succeed in business when they are only charging me $3000-$6000 per month to secure my borders, AND they have to pay attention 24/7/365, AND they tell me they will know and understand my network, AND they tell me that they possess top notch, industry-leading talent (bearing in mind that they probably have to pay that talent very well)? How many top notch people can they afford to hire and spend on MY network at $3000-$6000/month... or do they mean that the top notch talent will spend part of its day on my networks and part of its day on X numbers of other customers.

Monitoring/analyst staff is not that expensive, they are not cheap but
certainly not expensive. Then again I guess cost is a relative thing
isn't it. It is highly unlikely that any MSSP parks an analyst in front
of a system to monitor just your network. More likely, many networks
are being monitored. If a critical alert is noted, then the incident
response process begins and the issue is handed off to those responsible
for managing the issue, leaving the analyst to go back to monitoring,
walking logs and generating reports. Cost is typically dependent on the
amount of traffic that traverses your net and how far your company hangs
itself out there. If you have a fractional T1 and two or three systems
on a DMZ with one or two NIDS, the cost to monitor would be much less
than say a client with multiple access points with OC3's, high
availability and failover, multiple DMZ's and a couple of hundred
systems on the DMZ's and multiple NIDS/HIDS. You see my point? If
someone said they could monitor the latter for $3000/month, I would run
screaming into the night.
>
> 4. How many of you honestly feel that the technology in place to day is of a calibur to protect my network the way they say it will (I'm sure there are all sorts of technical things to consider on this last one, so please list anything you feel is pertinent)?
>

Since I'm not sure what "they" are saying they can do it is difficult to
answer this question. I stand by what I said in my answer to question
1. I work for an MSSP. <soapbox on> We provide many services and I
feel that we do a very good job. I personally think we are one of the
best in the field. Monitoring is fairly generic across all MSSP's but
the reporting and incident response processes are where many fall down.
We have all the same services that many other MSSP's have but, again, I
feel that ours are a cut above. We go the extra mile to provide real
information with solutions rather than canned reports. <soapbox off>

So there it is. I would say that this is my $.02 but since we're a cut
above I'll have to say it's my $.03.

:)

-- 

-------------------------------------------------------------------------------- James P Kirk | email: jp.kirk@erols.com MCSE, MCP+I, CCNA, CCSA and some other letters. -------------------------------------------------------------------------------- error: found your .sig, thought it was stupid, did not append!



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