RE: After Ms patches last Wed ...
From: phaser-X (px_at_zeroday.net)
Date: Fri, 16 Apr 2004 16:44:26 -0700 (PDT) To: Alun Jones <email@example.com>
I couldn't do anything on the system. If I hit CTRL+ALT+DEL to get into
the task manager, it literally took about 20 minutes. Everything was very
unresponsive. I ended up having to use the "repair" feature off the win2k
CD. It replaced a few files and then the system was fine until I went
back and re-updated, then the PC crashed after about 15 minutes and upon
reboot the system was 100% again. I repeated the "repair" option to get
everything back to normal again. And yes, it was the "system" process
that was 99-100%, not the system idle process.
On Fri, 16 Apr 2004, Alun Jones wrote:
> phaser-X wrote:
> > I had a different issue after Wednesdays updates. Two win2k
> > computers in my office were rendered useless after the patch.
> > They were fine before, but as soon as the patch finished and
> > the PC was rebooted, the CPU usage was 100% and nothing could
> > be done. I left both PC's sitting for about 20 minutes and
> > the 100% CPU usage never came down. Another coworker said he
> > had the same issue with his home PC and he was eventually
> > able to get into the task manager and noticed that the system
> > process was taking up 99-100% of the CPU.
> Not that it's necessarily the case for you, but frequently patching is the
> one time when reboots are almost bound to occur - as a result, an awful lot
> of bugs are discovered after the patch, but not necessarily because of the
> patch. General advice is to try uninstalling the patch and see if the
> problem still exists, before deciding which way to debug - not very easy if
> you have all your CPU locked up!
> As to the "system process" taking up 99-100% of the CPU, there is a "System
> Idle Process" that is _supposed_ to do that. I hope your coworker hasn't
> misconstrued :-)
> Try calling PSS (you know, tech support?), and see if they have any ideas.
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