Office update -- did it work

From: Clayton, David (David.Clayton_at_ATO.GOV.AU)
Date: 09/16/04

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    Date:         Thu, 16 Sep 2004 10:40:40 +1000
To: NTBUGTRAQ@LISTSERV.NTBUGTRAQ.COM

    I tried to run the Office 2000 update at home (can't afford to keep up
    with Microsoft Office products on a personal basis) and was prompted for
    the Office Service Pack 1 update, which baulked at a file that it
    claimed was already updated -- 'ignore' let it continue. Then Service
    pack 3 needed to be applied, the installer 'failed', event log showed
    that the same mysterious file was to blame, but there was not option to
    ignore the error and continue. Office Update problem resolution web
    page suggestions were to run the 'full file update', which I did, but
    that failed as well. This was all SP3 stuff, and not the actual GDI fix
    (which requires Office SP3). I gave up after an hour of trying, and
    I'll try again tonight.

    I didn't even get to the stage where I -could- apply the GDI patches to
    office.

    David Clayton
    Australian Taxation Office

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