Dell Laptops with SP2 Warning

From: Matt Tisdel (mtisdel_at_CONSO.COM)
Date: 08/23/04

  • Next message: David Chamizo: "Re: XP firewall logs"
    Date:         Mon, 23 Aug 2004 11:18:55 -0400
    To: NTBUGTRAQ@LISTSERV.NTBUGTRAQ.COM
    
    

    We installed SP2 on 4 different Dell D600 laptops. One of the laptops
    experienced a crash that may or may not be related to the service pack.
    Upon reloading the laptop with Windows XP, adding SP2 and all drivers;
    and adding all necessary applications, it blue screened. We called Dell
    and they said that if you don't have BIOS version A12 or later, then you
    can experience hard drive corruption.

     

    Dell documentation says to have the latest BIOS installed before
    installing any service packs. XP SP2 documentation says we should check
    with the manufacturer before installing the service pack to ensure that
    your BIOS level is compatible. So, I am guilty for not checking the BIOS
    compatibility first, but I thought that I would spread the warning and
    maybe save someone from going through the same pain.

     

     

    Matthew Tisdel

    Network Administrator, Conso Products, Inc.

    Union, SC

    -----
    NTBugtraq Editor's Note:

    Want to reply to the person who sent this message? This list is configured such that just hitting reply is going to result in the message coming to the list, not to the individual who sent the message. This was done to help reduce the number of Out of Office messages posters received. So if you want to send a reply just to the poster, you'll have to copy their email address out of the message and place it in your TO: field.
    -----


  • Next message: David Chamizo: "Re: XP firewall logs"

    Relevant Pages

    • SP2 - USB Printing Problem...
      ... installed 'Windows XP Service Pack 2' and now I am unable ... to get connected to the Printer from the other laptops. ... The printer is connected via one of the USB Ports, ... needs updating since installing SP2? ...
      (microsoft.public.windowsxp.hardware)
    • Windows XP - Service Pack 2 - freezing at shutdown
      ... I installed XP Service Pack 2 and now when I go to shut down the Dell ... computer I get a message saying "installing update 1 of 1", ...
      (microsoft.public.windowsxp.help_and_support)
    • Re: RANT ! SP2 !
      ... That's the bottom line and the service pack is only 3 months old and thus well within the tolerance window of not installing it on our systems. ... Open a command prompt. ... Server 2003 SP2 on a computer that is running Windows Small Business ...
      (microsoft.public.windows.server.sbs)
    • Re: services.exe nee fscan
      ... If your SQL SA password was blank, that makes me think you might not have ... the latest SQL service pack installed. ... Disabling NetBIOS and installing a firewall are like the first ...
      (microsoft.public.security)
    • Re: Unable to download Service Pack 3
      ... Things to do prior downloadin/installing SP3. ... 4.Run Disk Cleanup then run a Defrag session before installing SP3. ... Windows XP Service Pack 3 Overview ...
      (microsoft.public.windowsxp.help_and_support)