Re: EEYE: RealSecure/BlackICE Server Problems/Witty

From: Marcio Vieira (vieira_at_CSTL.SEMO.EDU)
Date: 03/22/04

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    Date:         Mon, 22 Mar 2004 08:59:24 -0600
    To: NTBUGTRAQ@LISTSERV.NTBUGTRAQ.COM
    
    

    > On Sunday, February 29, 2004 4:25 PM Brad Webb said:
    >
    > Ok, perhaps I'm blind and am missing what's right in front of
    > my face, but there seems to be no patches available from ISS,
    > only "upgrades".
    >
    > As at 9:14AM AESDT, the only options available from the URL
    > given (at least for BlackICE PC Protection and BlackICE
    > Server Protection products) are "upgrades" to latest version.
    > Of course if your version of BICE is "out of maintenance"
    > then you seem to have but three options:
    >
    > 1) Purchase the upgrade (paying for fixes...)
    > 2) Switch to a different vendor
    > 3) Continue to use a vulnerable version of BICE until such
    > time as an exploit is posted to bugtraq. Use your imagination
    > for the next bit.
    >
    > Hopefully I'm just blind and the necessary patches are
    > available, or will be soon.

    Well, I think I'm blind too. Or maybe ISS is. I was denied a patch to fix
    the recent bugs in BlackICE because I haven't purchased their service plan
    this year. Actually, they don't even have "patches"--only full product
    upgrades, like Brad mentioned above. If a customer doesn't want the extra
    bells and whistles (and extra bugs) that come with the new version, then the
    only solution is to find another product (which I hope most ISS customers
    eventually will).

    The old car-with-brake-problems analogy fits nicely here: suddenly someone
    finds out that the car you bought a year ago has a defective brake that's
    been proven fatal, but the car manufacturer tells you that you cannot get it
    fixed for free because you didn't purchase the extended warranty. (??????)

    I wonder if the domain name boycottiss.org is already taken... ;-)

    Marcio Vieira
    Southeast Missouri State University

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