XP fix problems

From: Joe Granto (Joe.Granto@MCI.COM)
Date: 04/17/03

  • Next message: Parcifal Aertssen: "Microsoft Active Server Pages DoS"
    Date:         Thu, 17 Apr 2003 10:03:11 -0400
    From: Joe Granto <Joe.Granto@MCI.COM>
    To: NTBUGTRAQ@LISTSERV.NTBUGTRAQ.COM
    
    

    I have several Windows XP SP1 systems, all of various flavors (old Compaq
    laptop, very old Dell desktop, new homemade system). All, as of
    yesterday, had 100% current hotfixes. Each of these systems had
    automatic updates available yesterday; specifically, Q817287 and
    Q811493.

    I performed the install on all three systems, and it has caused me no end
    of grief. Nothing fancy on the install, mind you; used Windows automatic
    update, click Install, reboot. Here is what happened:

    1. Compaq M700: Could not get past the black Windows XP loading screen.
     Stayed there, with the little bar moving under the logo, for HOURS. A
    power-cycle was necessary to reboot, at which time I tried to boot
    normally (gave me the option for Last Known Good and Safe). This time I
    let it stay locked on that black XP loading screen overnight. No dice.
    I finally had to power-cycle it again and choose LKG, and it came back
    up.

    2. Dell Desktop: Same as the M700. Had to use LKG to get it to boot.

    3. Homemade system: This system actually rebooted fine, but is now
    wicked slow. Loading time is not substantially longer, but the time it
    takes to run apps is SIGNIFICANTLY longer. This is a P4 2.53GHz system
    that now takes 10+ seconds to bring up perfmon, control panel, etc. It
    is pathetic. Rebooting does not help. It is like using a PII system
    with respect to load times, although apps seem to run fine once loaded.
    Thus, only load times are affected, but it is a global problem (even
    bringing up a DOS prompt, which used to be instantaneous, takes 5+
    seconds).

    On systems #1 and #2, only Q811493 is listed as being installed; Q817287
    is not shown at all under Add/Remove programs, but clearly shows up in
    the Event Log. On system #3, both Q817287 and Q811493 appear in
    Add/Remove programs as well as the Event Log. I assume that Q817287 does
    not appear in the Event Log due to the use of LKG, but I dunno.

    Has anyone else been experiencing problem with these fixes? That I have
    three systems that differ so widely with respect to hardware, drivers,
    age, etc., and that all experience problems, makes me worry. I am also
    considering uninstalling Q817287 to see if I can get my system's
    performance back.

    ------------------------------------------------------------------------
    Joe Granto, Rookie Systems Engineer
    Architecture and Implementation
    MCI (back in black)
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