RE: [Full-Disclosure] http://www.chase.com/ vulnerability

From: Schmidt, Michael R. (Michael.Schmidt_at_T-Mobile.com)
Date: 05/28/04

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    To: "'Perry E. Metzger'" <perry@piermont.com>, full-disclosure@lists.netsys.com
    Date: Fri, 28 May 2004 12:11:26 -0700
    
    

    Yes, you are correct; when you go to the "contact us" page they require you to use the quite un-secure login page first. That is brilliant. The credentials are passed along unsecured over the Internet. I am glad that my bank has an actual SSL login page.

    I sent them a message - one that the page said was "protected" via SSL, which it was not, it was however posted to a page that had SSL, then redirected to a non protected thank you page. This is such poor security that it is frightening. Do they not understand that all the posted data is being sent clear text?

    Someone needs to be fired.

    -----Original Message-----
    From: full-disclosure-admin@lists.netsys.com [mailto:full-disclosure-admin@lists.netsys.com]On Behalf Of Perry E. Metzger
    Sent: Friday, May 28, 2004 10:57 AM
    To: full-disclosure@lists.netsys.com
    Subject: [Full-Disclosure] http://www.chase.com/ vulnerability

    I don't know if this is the right place to note a vulnerability in an
    individual web site, but it is the web site of one of the largest
    banks in the world, and it is a serious vulnerability. I have given up
    on finding anyone inside JP Morgan Chase to tell about it, and not for
    lack of trying.

    If you go over to http://www.chase.com/, you will note that there is a
    form on the front page to enter your userid and password for your bank
    account. Note that the page is downloaded without SSL -- it is an
    ordinary http downloaded page.

    If the page isn't mangled by evil people, this is vaguely safe because
    the form posts the information via SSL, but as we all know, the world
    is *not* free of bad guys, and a person with malice in their heart
    could "man in the middle" attack you and redirect the form to a site of
    their choosing. One could, of course, always read the html to make
    sure it is pointing at the right place, but as no one ever does that
    it is barely worth mentioning.

    The man in the middle attack can be done in a variety of ways,
    including spoofing DNS replies to victims computers or wholesale
    interception of the the http request. Wireless also makes for some fun
    games. I leave all that as an exercise to the reader -- how such an
    attack is performed isn't important, only that Chase has left its
    customers vulnerable to such an attack.

    Note that Chase is effectively training their customers to enter in
    vital passwords into forms downloaded in the clear, which is precisely
    the opposite of what it should encourage. A major international bank
    should know better. In addition, they display a small image of a
    closed lock next to the insecure form -- thus training their users to
    be confused about what the lock image in the corner of their browser
    means, and about when they are and are not entering data securely.

    I first reported this problem to Chase quite some time ago, and I
    tried reporting it again to them about three months ago. I got
    nowhere. I more recently resorted to asking a friend who worked at the
    company to leak me the name of a Chase internal security person, and I
    emailed them. They replied, saying they would look in to it, but sadly
    no action whatsoever has been taken.

    It is a shame that so many large companies have made it effectively
    impossible for their customers to report problems, such as security
    issues. I should not have to resort to posting in public to get
    the problem fixed. Sadly I'm unsure of any other way to proceed.

    --
    Perry E. Metzger                perry@piermont.com
    _______________________________________________
    Full-Disclosure - We believe in it.
    Charter: http://lists.netsys.com/full-disclosure-charter.html
    _______________________________________________
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    Charter: http://lists.netsys.com/full-disclosure-charter.html
    

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