RE: [Full-Disclosure] Need contact in the BTOPENWORLD.COM security department

From: Maynard, David C (david.c.maynard_at_xo.com)
Date: 08/28/03

  • Next message: Ron DuFresne: "RE: [Full-Disclosure] AV "feature" does more DDoS than Sobig"
    To: "Montana Tenor" <montanatenor@yahoo.com>, "Richard M. Smith" <rms@computerbytesman.com>
    Date: Thu, 28 Aug 2003 14:22:05 -0400
    
    

    Richard is having the same problem I am having with Comcast I have sent
    numerous emails to abuse@comcast.net and even spoken to Security at
    Comcast on phone to remove a client on there network for over a week and
    they still have not done so.

    What would there liability be for not responding to the problem in a
    quicker an immediate manner?

    David

    -----Original Message-----
    From: Montana Tenor [mailto:montanatenor@yahoo.com]
    Sent: Thursday, August 28, 2003 12:36 PM
    To: Richard M. Smith
    Cc: full-disclosure@lists.netsys.com
    Subject: Re: [Full-Disclosure] Need contact in the BTOPENWORLD.COM
    security department

    Hi Richard,

    This brings to light an issue I have been wondering
    about for a while. I have no specific insight into
    this, however, I feel that perhaps this may be an
    interesting topic to some.

    If my machine gets comprimised because I fail to
    properly patch it, and then it becomes infected and
    then launches some attack, why am I not held liable.
    Perhaps you might think intent. I had no intent to
    harm anyone else. What about negligence? Was I not
    negligent in refusing to update my machine. I have
    heard many discussions on this list and others about
    how MS should be held accountable for writing bad
    code(I agree), how the A.V. vendors should be held
    accountable for programs tha run away and send
    millions of emails(I agree)...nobody is ever talking
    about the individual user taking responsibility for
    not following what some would consider common sense
    rules. Consider the following:

    If I see on the news that a recall is in effect for
    the brakes on my car and I refuse to bring the car in
    and get it serviced. Then I'm driving along and all
    of a sudden I cannot stop. I crash into several
    vehicles, maybe some people..who knows. When I get
    out of the hospital, can I not be sued for negligence.
     I was aware of the recall, I was notified and
    informed as to the danger involved but I slacked off
    and didnt fix the brakes. While the brake
    manufacturer should be held accountable for making
    such a crappy product that could wind up killing
    people, shouldnt I also be held accountable for my
    inaction.

    Ok, as relates to real world situations, if my machine
    is infected and its during the 0day to 1week time
    frame that a patch has not yet been made to counteract
    this specific vuln/hole and my machine runs wild then
    am I negligent, probably not. If its one month after
    a patch is released and still I dont patch and as a
    result of this my machine infects 10,000 other
    machines, am I not at some fault. The easy way out is
    to just swear at the guys at MS for creating bad code.
     What about people taking the responsiblity?

    So we get to this post below. Richard is attempting
    nicely to get this box offline so as to stop what
    could be a loss of millions of dollars from its
    actions. If you were to calculate the damage that
    just one machine can do by compounding it over all the
    machines it infects and the ones they infect and so
    on...its amazing to consider.

    I suppose you all may tear into this post for being
    off topic, I just would simply like to know what has
    happened to people taking responsibility for things.
    Maybe some way of making negligent people accountable
    for their inaction would help curve this sorry state
    of affairs we are in. How it this accomplished, gosh
    I have no clue...maybe you do?

    Cheers,
    Matt

    --- "Richard M. Smith" <rms@computerbytesman.com>
    wrote:
    > Hello,
    >
    > Does anyone have an email address for a live human
    > being who works in
    > the BTOPENWORLD.COM security department? I've been
    > trying for days now
    > to get the company to disconnect a customer from the
    > Internet who is
    > infected with Sobig.F. In the last 12 hours the
    > situation has gotten
    > out of hand with the customer's computer sending me
    > and others Sobig
    > every 30 seconds for hours on end.
    >
    > The IP address of the infected computer is:
    >
    > Received: from
    > host217-34-21-140.in-addr.btopenworld.com (HELO PC7)
    > (217.34.21.140)
    >
    > Thanks,
    > Richard M. Smith
    > http://www.ComputerBytesMan.com

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