[Full-Disclosure] AOL refuses to help AIM users

From: ATD (simon@snosoft.com)
Date: 02/04/03

  • Next message: ATD: "Re: [Full-Disclosure] AOL refuses to help AIM users" 
    From: ATD <simon@snosoft.com>
To: full-disclosure@lists.netsys.com
Date: 03 Feb 2003 21:20:36 -0500

    All,
            Has anyone on this list ever tried to report a security issue to AOL? I
    just tried to do that and was literally told, "Corporate policy states
    that we do not help our free users.". I said, "I suppose thats because
    you don't make any money off of the free users". The man on the other
    end of the line being their security expert then stated, "thats right".
    Is this how they treat their prospective clients, end users, and free
    users? What can we do about this? 

    -- 
ATD <simon@snosoft.com>
Secure Network Operations, Inc.

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